We did enjoy our stay. I called ahead to ask about late check-in and the man who answered the phone was borderline rude and snippy. We arrived in the afternoon after rearranging our life and checked it. What infuriated me was that when we arrived back after our event, there were people checking in. The young man on the desk in the afternoon was very friendly and very polite.

We did enjoy our stay. I called ahead to ask about late check-in and the man who answered the phone was borderline rude and snippy. We arrived in the afternoon after rearranging our life and checked it. What infuriated me was that when we arrived back after our event, there were people checking in. The young man on the desk in the afternoon was very friendly and very polite.

There was no person to check you in or to seek assistance. Everything is worn and tattered.

There was no person to check you in or to seek assistance. Everything is worn and tattered.

Staff Camren and Heidi were both very friendly and helpful. I wish the pool was opened. Camren mentioned that is still needed to be repaired.

Staff Camren and Heidi were both very friendly and helpful. I wish the pool was opened. Camren mentioned that is still needed to be repaired.

We arrived at check-in time but no one was on hand to check guests in - we had to call a number which was at the desk, and when someone answered (after several attempts) he talked us through inserting the credit card in the credit card machine, and putting the blank keys through the kay machine. No one was on hand to receive the keys when we checked out, and there was no key drop box, so we left the keys in the room. There were shampoo, conditioner, and body wash dispensers in the shower, but they were empty, and there were bars of soap, but no shampoo or conditioner.

We arrived at check-in time but no one was on hand to check guests in - we had to call a number which was at the desk, and when someone answered (after several attempts) he talked us through inserting the credit card in the credit card machine, and putting the blank keys through the kay machine. No one was on hand to receive the keys when we checked out, and there was no key drop box, so we left the keys in the room. There were shampoo, conditioner, and body wash dispensers in the shower, but they were empty, and there were bars of soap, but no shampoo or conditioner.

I checked in at 4pm, and got in at 5pm. Since I was very tired, the delay made it very unpleasant.

I checked in at 4pm, and got in at 5pm. Since I was very tired, the delay made it very unpleasant.

This place is run remotely from the Phillipines. They do not always answer the phone. Office jiurs are limited. Security is scary. Cleaning staff works hard. Crazy situation with full time residents.

This place is run remotely from the Phillipines. They do not always answer the phone. Office jiurs are limited. Security is scary. Cleaning staff works hard. Crazy situation with full time residents.

Location was good. Reason I chose it. No staff at check in desk. Everything by phone. Difficulty using electric keys to enter room. Couldn’t watch/use tv. Called staff from 5:30 pm until 10:30 pm no one came to assist. Sheets & pillowcases on bed not fresh. Had to change myself. I will be requesting a refund for what I paid. Very disappointed

Location was good. Reason I chose it. No staff at check in desk. Everything by phone. Difficulty using electric keys to enter room. Couldn’t watch/use tv. Called staff from 5:30 pm until 10:30 pm no one came to assist. Sheets & pillowcases on bed not fresh. Had to change myself. I will be requesting a refund for what I paid. Very disappointed

It was quiet, remote buttons didn't Sll work

It was quiet, remote buttons didn't Sll work

If you are looking for a location in Lee, this is very convenient to the highway. Property is old and hasn't been updated in years.

If you are looking for a location in Lee, this is very convenient to the highway. Property is old and hasn't been updated in years.

It was a strange check-in, done remotely, but everything worked out fine. The on-site staff was very helpful.

It was a strange check-in, done remotely, but everything worked out fine. The on-site staff was very helpful.

The young man at the front desk was nice. That's the only good thing about this place. To access our room, we had to climb stairs outside to the second floor and try to access the door absolutely covered with dead bugs. Keys didn't work. A second set didn't work. Not helpful when you have luggage and food in 95 degree heat. Finally found a door that had been taped open. Room gross. Unable to change the channel on the TV. Fan in the bathroom sounded like it was ready to give up. Electrical sockets taped over. Dead flowers "decorating" the hallway along with a fly swatter. Fire extinguishers hadn't been inspected since April of 2022. Overall, better to avoid The Pilgrim Inn. Dreadful!

The young man at the front desk was nice. That's the only good thing about this place. To access our room, we had to climb stairs outside to the second floor and try to access the door absolutely covered with dead bugs. Keys didn't work. A second set didn't work. Not helpful when you have luggage and food in 95 degree heat. Finally found a door that had been taped open. Room gross. Unable to change the channel on the TV. Fan in the bathroom sounded like it was ready to give up. Electrical sockets taped over. Dead flowers "decorating" the hallway along with a fly swatter. Fire extinguishers hadn't been inspected since April of 2022. Overall, better to avoid The Pilgrim Inn. Dreadful!

Arrived at 5pm, check-in time is 3pm. Was told my room was not ready. Then the clerk said there was another room that was ready, and checked in. Didn't realize till that evening when I came back to room that the sink drain was cracked and every time I used the sink, water sprayed on the floor around my feet. Wound up using the tub for hand washing, etc. Not acceptable.

Arrived at 5pm, check-in time is 3pm. Was told my room was not ready. Then the clerk said there was another room that was ready, and checked in. Didn't realize till that evening when I came back to room that the sink drain was cracked and every time I used the sink, water sprayed on the floor around my feet. Wound up using the tub for hand washing, etc. Not acceptable.

No person at check in - just a phone number to call. No hot water in shower. Property unkempt. Beware!

No person at check in - just a phone number to call. No hot water in shower. Property unkempt. Beware!

Smelly rrom...lots of dust. Electricity out and had to be moved to another room.

Smelly rrom...lots of dust. Electricity out and had to be moved to another room.

The staff was really friendly. It was a fine place to stay. Our room was non-smoking but probably didn't used to be. It's not an updated place and the pool wasn't open, but it was a bed to sleep in with a shower that worked. The other places to stay around this area are really pricey, so it worked for what we needed at the price we could afford.

The staff was really friendly. It was a fine place to stay. Our room was non-smoking but probably didn't used to be. It's not an updated place and the pool wasn't open, but it was a bed to sleep in with a shower that worked. The other places to stay around this area are really pricey, so it worked for what we needed at the price we could afford.

My room was sparkling clean, and some of the amenities were charming reminders of my youth: ironing board and iron fitted on the wall, clothesline pulley in the tub, automatic dispenser for soap and shampoo. For housekeeping, one must ask: I met the housekeeping couple who reside on the property and asked for extra bath towels and coffee for the coffee maker, and they brought them promptly. The room came with a half-fridge and a microwave as well. The only drawback, for me, were the t.v., which seemed to play exclusively Fox, and the remote check-in (the proprietor, located somewhere else in the world, speaks to new arrivals and helps them program the keys to their room via telephone in what was once the lobby--a little weird if you're not used to it). I was here to visit Jacob's Pillow, and, when I'm here again, I'd definitely chose to stay at the Pilgrim: five nights cost $781 total! By the way, Hotels.com has my stay wrong: I was here from Tuesday, Jul 02--Sun, July 7.

My room was sparkling clean, and some of the amenities were charming reminders of my youth: ironing board and iron fitted on the wall, clothesline pulley in the tub, automatic dispenser for soap and shampoo. For housekeeping, one must ask: I met the housekeeping couple who reside on the property and asked for extra bath towels and coffee for the coffee maker, and they brought them promptly. The room came with a half-fridge and a microwave as well. The only drawback, for me, were the t.v., which seemed to play exclusively Fox, and the remote check-in (the proprietor, located somewhere else in the world, speaks to new arrivals and helps them program the keys to their room via telephone in what was once the lobby--a little weird if you're not used to it). I was here to visit Jacob's Pillow, and, when I'm here again, I'd definitely chose to stay at the Pilgrim: five nights cost $781 total! By the way, Hotels.com has my stay wrong: I was here from Tuesday, Jul 02--Sun, July 7.