Everything was great. However, access to the water park area is not included in the price. And evidently the only semi-mention of that is “surcharge” in parentheses when you look at the “family friendly” tab. It definitely didn’t mention that the water park is a separate entity and people from the street can just buy admission as well. Seeing as Zakopane is a tourist town, I think that these things should be more clearly listed. I’m not sure who makes the listings- whether the hotel or Expedia- but whomever does it, needs to make sure it’s clear. In the US- this would be the same as getting a room at Great Wolf Lodge and then finding out you had to pay another $60/per person to use the water park. 😒

Everything was great. However, access to the water park area is not included in the price. And evidently the only semi-mention of that is “surcharge” in parentheses when you look at the “family friendly” tab. It definitely didn’t mention that the water park is a separate entity and people from the street can just buy admission as well. Seeing as Zakopane is a tourist town, I think that these things should be more clearly listed. I’m not sure who makes the listings- whether the hotel or Expedia- but whomever does it, needs to make sure it’s clear. In the US- this would be the same as getting a room at Great Wolf Lodge and then finding out you had to pay another $60/per person to use the water park. 😒

Booked 2 nights stay at this hotel,great location, 10 minutes walk max up a slight hill from the railway station.Lovely room with balcony mountain view.Did'nt eat in as it has many eateries nearby.Its located next to the Termy Zakopane pools,where you have direct access level 2,you get a watch and this times you ,1 hour 39 zloty or can get unlimited for the day for more,added to your hotel account.Robes and towels for the swimming or spa.Complimentary water and hot drinks but mini bar payable.Very comfy beds,a/c.Stored bags after checking out in a room while waiting for our train to Krackow.Would recommend

Booked 2 nights stay at this hotel,great location, 10 minutes walk max up a slight hill from the railway station.Lovely room with balcony mountain view.Did'nt eat in as it has many eateries nearby.Its located next to the Termy Zakopane pools,where you have direct access level 2,you get a watch and this times you ,1 hour 39 zloty or can get unlimited for the day for more,added to your hotel account.Robes and towels for the swimming or spa.Complimentary water and hot drinks but mini bar payable.Very comfy beds,a/c.Stored bags after checking out in a room while waiting for our train to Krackow.Would recommend

I thought I would check out the hotel as it was new and it was indeed modern and clean and the breakfast was good but that’s about it. We got a very small room with two single beds (the room was also prepared for 3 people for some reason) that were very narrow and so I was afraid I will tumble off while turning at night. The patio looked out on the trees (no mountain view) and offered no privacy. My parents got a better room with balcony and nice views but two days in someone walked into their room saying it’s their room (!). Apparently someone made a mistake at the reception but in all my years of travel I’ve never had some other guests entering my room! And shortly after my parents had to go to the reception because their key card was not working as a result. Finally, parking is charged at 80pln per car per day which is way above prices in the area (should be 20pln max). We parked nearby for 10pln per day per car. Overall, I’d definitely not stay again, I’d rather pay a little more and go back to a nearby hotel where you get value for money. Maybe it’s okay for 1 or 2 night stay but not for longer trips like ours.

I thought I would check out the hotel as it was new and it was indeed modern and clean and the breakfast was good but that’s about it. We got a very small room with two single beds (the room was also prepared for 3 people for some reason) that were very narrow and so I was afraid I will tumble off while turning at night. The patio looked out on the trees (no mountain view) and offered no privacy. My parents got a better room with balcony and nice views but two days in someone walked into their room saying it’s their room (!). Apparently someone made a mistake at the reception but in all my years of travel I’ve never had some other guests entering my room! And shortly after my parents had to go to the reception because their key card was not working as a result. Finally, parking is charged at 80pln per car per day which is way above prices in the area (should be 20pln max). We parked nearby for 10pln per day per car. Overall, I’d definitely not stay again, I’d rather pay a little more and go back to a nearby hotel where you get value for money. Maybe it’s okay for 1 or 2 night stay but not for longer trips like ours.

View from balcony is very nice and you can walk to Krupówk ,we enjoy that hotel

View from balcony is very nice and you can walk to Krupówk ,we enjoy that hotel

As promoted, Hôtel Aquarian is a very family orientated establishment. For that reason, as an elderly single man travelling alone, it probably was not the best choice. But that is my fault not the hotel.

As promoted, Hôtel Aquarian is a very family orientated establishment. For that reason, as an elderly single man travelling alone, it probably was not the best choice. But that is my fault not the hotel.

The room was very small for 3 people. No space to move around. Everything else was good, very nice staff, easy access to the thermal baths.

The room was very small for 3 people. No space to move around. Everything else was good, very nice staff, easy access to the thermal baths.

This is our third visit and a favorite of our kids when we are in zakopane. We take full advantage of the attached water park each time. One thing that was different this visit is that our room reservation did not include breakfast. This caused confusion and and uncomfortable atmosphere when we did arrive at the restaurant for breakfast as we were questioned several times if we were aware that we had to pay additionally (we were, we were explained this at check in, and requested to have breakfast added for all in our party for both nights of stay). Still, we were stopped and questioned each morning at the restaurant. This should be handled better. Would definitely recommend double/triple checking your reservation to ensure this is included or calling the restaurant ahead to avoid confusion and embarrassment.

Great property. Nice staff and great location

Great property. Nice staff and great location

Very nice hotel a bit outside of the city but walkable. Quiet room, comfortable bed.

Very nice hotel a bit outside of the city but walkable. Quiet room, comfortable bed.

Everything was great except the parking fee was too high

Everything was great except the parking fee was too high

Our family had a great stay and we'll definitely be back in the future. Extra plus for the big kids room, restaurant and separate entrance to the thermal bath. On the improvement side we only felt that the gym can be more evolved.

Our family had a great stay and we'll definitely be back in the future. Extra plus for the big kids room, restaurant and separate entrance to the thermal bath. On the improvement side we only felt that the gym can be more evolved.

Very nice hotel & the staff. Rooms were clean. Property was well maintained. Plenty of choice for breakfast especially for vegetarians. Staff maintained cleanliness & hygiene. Receptionists were all very good & assisted with maps & guidance for local tourism

Very nice hotel & the staff. Rooms were clean. Property was well maintained. Plenty of choice for breakfast especially for vegetarians. Staff maintained cleanliness & hygiene. Receptionists were all very good & assisted with maps & guidance for local tourism

We are travelers from Belarus and we are highly recommend this place👍 super beautiful and cozy. spent here 3 days and was satisfied, food was perfect👍 Also available parking even indoor. Nature was amazing ❤️ A lot of restaurants and grocery store.

We are travelers from Belarus and we are highly recommend this place👍 super beautiful and cozy. spent here 3 days and was satisfied, food was perfect👍 Also available parking even indoor. Nature was amazing ❤️ A lot of restaurants and grocery store.

Great place to stay. Close to everything and good for kids too.

Great place to stay. Close to everything and good for kids too.

Friendly, clean, nice rooms and would stay again 🙂

Absolutely stunning hotel, spoiled for choice of activities. Breakfast amazing with plenty option's suitable for everyone. Strongly recommend spa, Paulina was a star of it.

Absolutely stunning hotel, spoiled for choice of activities. Breakfast amazing with plenty option's suitable for everyone. Strongly recommend spa, Paulina was a star of it.

Excellent stay, beautiful rooms, very comfortable beds, breakfast buffet at first class, lots of choices. Highly recommended. Will come back for sure if in the area.

Very nice room, clean, friendly helpful staff. However duvet is way too thin for the mountain climate, heating doesn't do much, beds aren't comfortable neither uncomfortable, feels like sleeping on the sofa. Despite of the overall great wheelchair accessibility saunas are 9steps up and too small to fit in, next door aquapark is accessible only if one is able to walk. The breakfast had lots of choice unfortunately substandard in quality.