The room was great.. location was not so good.

The room was great.. location was not so good.

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2009 hotel, big room and bathroom, clean & quiet. Free parking outside difficult to find. Located at out the city next to an hospital.

2009 hotel, big room and bathroom, clean & quiet. Free parking outside difficult to find. Located at out the city next to an hospital.

Dont understand whyexpedia suggested it. Very out of the way from Leon, right next to big hospital. Seemed like we were in a hospital facility for family. Air conditioner did not work. Staff was helpful.

Dont understand whyexpedia suggested it. Very out of the way from Leon, right next to big hospital. Seemed like we were in a hospital facility for family. Air conditioner did not work. Staff was helpful.

Arrival: hotel not signposted (I had to call reception to know the hospital parking was the entrance to the hotel too), lift from underground parking doesn't work without roomkey (which one does not have before checkin). I have mobility problem so had to call Reception again and a lady came down. Restaurant is closed on Saturdays and Sundays, which was not mentioned when we booked; the hotel is on the outskirts of Leon so there is no alternative nearby and we had ALL meals except Friday evening (staying there Fri to Su) in the hospital cafetería across the road (which is good, by the way!). Although a large group of tourists had exclusive use of the restaurant on Saturday. Not even a coffee machine for the 'normal' guests. I directed an elderly couple who at 9pm were asking at Reception for a coffee, to the hospital, advising them that the hospital cafetaria closes at 10pm. Second day, while I was out, my roommate could not get back into our room because her roomkey did not work. After trying 4x she called Reception and staff came up and reset her roomkey. When I came back from the shops, AGAIN my roomkey did not work (presumably because of the reset) to operate the lift of the parking and I had to walk up around the hotel to get in, when my card had to be reset too. Rooms are ok and clean. This is a 4* hotel, supposedly, one of the worst hotels I've ever stayed. At checkout, no printed invoice was available when I asked. Parking is expensive at €9 per day

Arrival: hotel not signposted (I had to call reception to know the hospital parking was the entrance to the hotel too), lift from underground parking doesn't work without roomkey (which one does not have before checkin). I have mobility problem so had to call Reception again and a lady came down. Restaurant is closed on Saturdays and Sundays, which was not mentioned when we booked; the hotel is on the outskirts of Leon so there is no alternative nearby and we had ALL meals except Friday evening (staying there Fri to Su) in the hospital cafetería across the road (which is good, by the way!). Although a large group of tourists had exclusive use of the restaurant on Saturday. Not even a coffee machine for the 'normal' guests. I directed an elderly couple who at 9pm were asking at Reception for a coffee, to the hospital, advising them that the hospital cafetaria closes at 10pm. Second day, while I was out, my roommate could not get back into our room because her roomkey did not work. After trying 4x she called Reception and staff came up and reset her roomkey. When I came back from the shops, AGAIN my roomkey did not work (presumably because of the reset) to operate the lift of the parking and I had to walk up around the hotel to get in, when my card had to be reset too. Rooms are ok and clean. This is a 4* hotel, supposedly, one of the worst hotels I've ever stayed. At checkout, no printed invoice was available when I asked. Parking is expensive at €9 per day

Hotel is being advertised as 4 star but it's 2 at best. I stayed in a superior double room with my partner and daughter. Room was large and so was the bathroom. There was a separate bath and shower so I decided to give a bath to my daughter. The water running from the tap was yellow... There were no toiletries aside from large bottles attached in the shower and by the sink. The one in the shower was a hand wash. Beds were not very comfortable and the sofa bed was hard as a rock. My partners bed was wobbly and it was hard to put them together as they were sliding easily on the floor. There was an armchair in the room which should be replaced as it sagged completely and I also found food in it left by the previous occupants. On top of that parking is very confusing, there are multiple lifts and staircases and some of them only go to the reception and some to rooms. There is no microwave available in rooms or lobby, only one in the staff room, the receptionist was happy for us to use it but there were no cutleries available. No kettle in the room either, only coffee machine in the lobby. I would avoid this hotel at all cost.

Hotel is being advertised as 4 star but it's 2 at best. I stayed in a superior double room with my partner and daughter. Room was large and so was the bathroom. There was a separate bath and shower so I decided to give a bath to my daughter. The water running from the tap was yellow... There were no toiletries aside from large bottles attached in the shower and by the sink. The one in the shower was a hand wash. Beds were not very comfortable and the sofa bed was hard as a rock. My partners bed was wobbly and it was hard to put them together as they were sliding easily on the floor. There was an armchair in the room which should be replaced as it sagged completely and I also found food in it left by the previous occupants. On top of that parking is very confusing, there are multiple lifts and staircases and some of them only go to the reception and some to rooms. There is no microwave available in rooms or lobby, only one in the staff room, the receptionist was happy for us to use it but there were no cutleries available. No kettle in the room either, only coffee machine in the lobby. I would avoid this hotel at all cost.

Good check-in, staff spoke french and made it easy. Beautiful room. Stunning bathroom. Good wifi. Breakfast was served off-site in a cafe 'nextdoor' and a little disappointing.

Good check-in, staff spoke french and made it easy. Beautiful room. Stunning bathroom. Good wifi. Breakfast was served off-site in a cafe 'nextdoor' and a little disappointing.

Stopover in león. just a 30 min walk to Cathedral. The rooms are huge and very well appointed. There is paid parking if required. Only drawback was that the water, even at its hottest level was not very hot. The price was incredibly good value for a 4star property.

Stopover in león. just a 30 min walk to Cathedral. The rooms are huge and very well appointed. There is paid parking if required. Only drawback was that the water, even at its hottest level was not very hot. The price was incredibly good value for a 4star property.

No restaurant, only a canteen that was also used by the hospital. Very little choice. Breakfast was a piece of toast and a coffee. Pathetic! Charged us the same price for each motorcycle as a car, even though 4 can fit in one place. Took nearly an hour to check in and get the bikes parked to their satisfaction.

No restaurant, only a canteen that was also used by the hospital. Very little choice. Breakfast was a piece of toast and a coffee. Pathetic! Charged us the same price for each motorcycle as a car, even though 4 can fit in one place. Took nearly an hour to check in and get the bikes parked to their satisfaction.

Great value for money. Hotel located next to the hospital ( so ideal if visiting someone or have appointments at the hospital). 10min drive into Leon Cathedral or the centre. Hotel is clean, spacious and modern. Cafeteria food was pleasant and reasonably priced

Great value for money. Hotel located next to the hospital ( so ideal if visiting someone or have appointments at the hospital). 10min drive into Leon Cathedral or the centre. Hotel is clean, spacious and modern. Cafeteria food was pleasant and reasonably priced

Overall stay was good, used it just for 1 night during the travel by car from Portugal to Spain. Underground paid parking was especially useful and reasonably priced. No electric kettle in the room, so we have to look for breakfast outside.

Overall stay was good, used it just for 1 night during the travel by car from Portugal to Spain. Underground paid parking was especially useful and reasonably priced. No electric kettle in the room, so we have to look for breakfast outside.

Great hotel. Reception tried really hard to be helpful but.... there isn’t an obvious entry to the hotel. You park in the hospital car park and can’t take the lift to reception without a room key so have to head up some stairs. Confusing.com

Great hotel. Reception tried really hard to be helpful but.... there isn’t an obvious entry to the hotel. You park in the hospital car park and can’t take the lift to reception without a room key so have to head up some stairs. Confusing.com

Receptionist was super! She offered a room upgrade because of physical disabilities.

Receptionist was super! She offered a room upgrade because of physical disabilities.

Room very comfortable and clean. Hotel very convenient to hospital where my wife received treatment. Reasonable food at a good price. Friendly staff everywhere.

Room very comfortable and clean. Hotel very convenient to hospital where my wife received treatment. Reasonable food at a good price. Friendly staff everywhere.

Clean and modern hotel. Staff very friendly and kind of close to downtown. There is a bus that goes every 15mins to downtown very convenient.

Clean and modern hotel. Staff very friendly and kind of close to downtown. There is a bus that goes every 15mins to downtown very convenient.

This was a stopover stay for one night and whilst the hotel itself was ok the breakfast wasn’t great. The hot food was freezing cold and there was no breakfast tea so l had to supply my own teabags. We saw only one member of staff working terribly hard clearing stuff away from tables.

This was a stopover stay for one night and whilst the hotel itself was ok the breakfast wasn’t great. The hot food was freezing cold and there was no breakfast tea so l had to supply my own teabags. We saw only one member of staff working terribly hard clearing stuff away from tables.