Great room and bathroom. Our only issue was a shortage of hot water for our first two days. Once fixed, we had nomissues.

Carpet was dirty and I could feel hair under my feet. The seal around the shower was worn out So water would flow into bathroom making floor slippery. The room cleaner did not leave a floor towel so I had to ask for one

Carpet was dirty and I could feel hair under my feet. The seal around the shower was worn out So water would flow into bathroom making floor slippery. The room cleaner did not leave a floor towel so I had to ask for one

The hotel must have been excellent once, it’s showing its age. My couch had rips in the leather, paint peeling in the halls. The breakfast buffet was amazing but the other in house restaurants were closed. The hotel is dry now, no notice that bar was closed. My bed and pillows were very comfortable but the A/C was on maximum everywhere using lots of energy and making the indoor spaces very cold.

The hotel must have been excellent once, it’s showing its age. My couch had rips in the leather, paint peeling in the halls. The breakfast buffet was amazing but the other in house restaurants were closed. The hotel is dry now, no notice that bar was closed. My bed and pillows were very comfortable but the A/C was on maximum everywhere using lots of energy and making the indoor spaces very cold.

Old hotel that needs some renovation. But for the price you pay, its good enough.

Old hotel that needs some renovation. But for the price you pay, its good enough.

Excellent

Excellent

Great hotel just a short walk from Petronas towers and the nearest MRT station. Room was great for the price we paid. Lots of space and a big bathroom. The pool at the hotel was fantastic and breakfast was really good.

Great hotel just a short walk from Petronas towers and the nearest MRT station. Room was great for the price we paid. Lots of space and a big bathroom. The pool at the hotel was fantastic and breakfast was really good.

The breakfast buffet is always the best.

The breakfast buffet is always the best.

The staff really make this hotel great! All the staff are wonderful including the conigrees (who arranged taxis, tours, luggage collection and delivery to the rooms), the door staff, receptionists, cleaners, waitress and waiters. They are amazing as they are all polite, friendly and helpful. Although the rooms are nice and spacious but they do need a deep clean in corners and around the edges of the room and there were a few stains on the carpet. The corridors and room doors could do with a newer coat of paint but overall good choice of hotel. I would stay at this hotel again just for the staff and the food is also excellent plentiful with lots of choices for breakfast. The main reception, restaurants and pool give a 5 star feel but rooms are more 4 star.

The staff really make this hotel great! All the staff are wonderful including the conigrees (who arranged taxis, tours, luggage collection and delivery to the rooms), the door staff, receptionists, cleaners, waitress and waiters. They are amazing as they are all polite, friendly and helpful. Although the rooms are nice and spacious but they do need a deep clean in corners and around the edges of the room and there were a few stains on the carpet. The corridors and room doors could do with a newer coat of paint but overall good choice of hotel. I would stay at this hotel again just for the staff and the food is also excellent plentiful with lots of choices for breakfast. The main reception, restaurants and pool give a 5 star feel but rooms are more 4 star.

Definitely NOT a 5* hotel. The public areas are classy and well presented. However the bedroom we initially had was dated and tired. Also the shower didn’t work properly and a bedside lamp was clearly dangerous with the inline switch missing and replaced with some loosely fitting insulation tape. It took two asks to get the shower working and I eventually had to take the lamp down to reception . Clearly guest safety is not a priority here. In the bathroom seals were brown as was grout around the bath After two nights we went out on our third day coming back to find the toilet deposited with waste that came from another room. Flushing it didn’t make it go away. We went out for the evening and they assured us it would be fixed while we were out. We got back at 11pm to find that it had not been attended to. The reluctantly placed us in a much better room after. However we had already had two nights out of the four in a wholly substandard room. The breakfast buffet was intensive but much often cold. This all placed a complete taint on our 4 days in Kuala Lumpur. I could not recommend this hotel.

Definitely NOT a 5* hotel. The public areas are classy and well presented. However the bedroom we initially had was dated and tired. Also the shower didn’t work properly and a bedside lamp was clearly dangerous with the inline switch missing and replaced with some loosely fitting insulation tape. It took two asks to get the shower working and I eventually had to take the lamp down to reception . Clearly guest safety is not a priority here. In the bathroom seals were brown as was grout around the bath After two nights we went out on our third day coming back to find the toilet deposited with waste that came from another room. Flushing it didn’t make it go away. We went out for the evening and they assured us it would be fixed while we were out. We got back at 11pm to find that it had not been attended to. The reluctantly placed us in a much better room after. However we had already had two nights out of the four in a wholly substandard room. The breakfast buffet was intensive but much often cold. This all placed a complete taint on our 4 days in Kuala Lumpur. I could not recommend this hotel.

In its time this must have been a beautiful hotel. Now it is in need of some TLC (tender loving care). The bedroom and bathroom were both very large and bright, carpet looked very thin and was stained in parts, but slippers are provided. Air con was only good on main reception & restaurant floor. The hotel was looking a little tired and in need of some tlc, but staff were very helpful and very friendly. Breakfast varied and plentiful.

In its time this must have been a beautiful hotel. Now it is in need of some TLC (tender loving care). The bedroom and bathroom were both very large and bright, carpet looked very thin and was stained in parts, but slippers are provided. Air con was only good on main reception & restaurant floor. The hotel was looking a little tired and in need of some tlc, but staff were very helpful and very friendly. Breakfast varied and plentiful.

Quite reasonable price but I am satisfied because of the big swimming pool anyway

Quite reasonable price but I am satisfied because of the big swimming pool anyway

The hotel is on a good location, within walking distance to most places, for example it is very close to the Pavilion shopping mall. The hotel breakfast is amazing. But the hotel is kind of old. However it was still quite clean. And the staff was very friendly.

The hotel is on a good location, within walking distance to most places, for example it is very close to the Pavilion shopping mall. The hotel breakfast is amazing. But the hotel is kind of old. However it was still quite clean. And the staff was very friendly.

Excellent. I would recommend this venue to my friends and family anytime.

Excellent. I would recommend this venue to my friends and family anytime.

I had fan on pool. But pavilion’s event music was so loud…

I had fan on pool. But pavilion’s event music was so loud…

I am upset as your website will not give me answers in English. Even though my profile says English, you continue to send me emails in Bahasa Malay. Not good people.

I am upset as your website will not give me answers in English. Even though my profile says English, you continue to send me emails in Bahasa Malay. Not good people.

Nice hotel and very friendly and service minded staff. The breakfast is amazing and won an award last year. Nice big rooms. The rooms are a bit aged and could use a facelift to make it a 5* experience.

Nice hotel and very friendly and service minded staff. The breakfast is amazing and won an award last year. Nice big rooms. The rooms are a bit aged and could use a facelift to make it a 5* experience.

Old property and room is not well maintained.