Under construction should have been cheaper. Dog station had no bags and looked like the trash had not been taken out in forever.

Property is in the process of a renovation and there was nothing about it online. We had reserved a king and got a queen as no kings available. They didn’t tell me at chin so I didn’t find out until I got to the room

Property is in the process of a renovation and there was nothing about it online. We had reserved a king and got a queen as no kings available. They didn’t tell me at chin so I didn’t find out until I got to the room

The pool and hot tub was to cold..My daughters couldn't even swim or I couldn't get into the hot tub and the ice machine wasn't working.

The pool and hot tub was to cold..My daughters couldn't even swim or I couldn't get into the hot tub and the ice machine wasn't working.

I cannot emphasize enough how terrible our stay was at this hotel. There was only one person on-site during our stay, and I felt so bad for this kid. You could tell he was doing his best, but the hotel was in such a terrible state of disrepair that there was little he could do to help all the angry guests. During our stay, it was close to 100 degrees in the area, but the majority of the rooms had no air and no fans and no ability to open windows. The hotel is undergoing renovations, and everything in the rooms is in such disrepair that you felt cheated knowing how much you paid for such a terrible place to lay your head. Cracked tiles in the bathroom that sagged beneath your step, every piece of furniture was stained, tattered, and chipped, outlets held together by a hope and a prayer, carpets that were rippled and folded. Honestly - this room should have been a fraction of the price that it was. We had to switch rooms 3 times before they were able to find a room for my elderly parents where the A/C was working. There weren't any rooms left, so my family with young children had to sweat it out. We asked for a refund so we could go elsewhere, but were denied. Sleeping in that heat was unsafe and we still were forced to stay or else forfeit the hundreds of dollars we paid to stay there. Do yourselves a favor and go elsewhere - this was terrible. Worst part of our entire trip.

I cannot emphasize enough how terrible our stay was at this hotel. There was only one person on-site during our stay, and I felt so bad for this kid. You could tell he was doing his best, but the hotel was in such a terrible state of disrepair that there was little he could do to help all the angry guests. During our stay, it was close to 100 degrees in the area, but the majority of the rooms had no air and no fans and no ability to open windows. The hotel is undergoing renovations, and everything in the rooms is in such disrepair that you felt cheated knowing how much you paid for such a terrible place to lay your head. Cracked tiles in the bathroom that sagged beneath your step, every piece of furniture was stained, tattered, and chipped, outlets held together by a hope and a prayer, carpets that were rippled and folded. Honestly - this room should have been a fraction of the price that it was. We had to switch rooms 3 times before they were able to find a room for my elderly parents where the A/C was working. There weren't any rooms left, so my family with young children had to sweat it out. We asked for a refund so we could go elsewhere, but were denied. Sleeping in that heat was unsafe and we still were forced to stay or else forfeit the hundreds of dollars we paid to stay there. Do yourselves a favor and go elsewhere - this was terrible. Worst part of our entire trip.

Crap Hotel. They only had one vending machine in the entire hotel, and it was broken. The front desk told me it's been like that for a while, so all we have is a soda vending machine. I could keep going, because Hilton Hotels have gone down the drain. I stayed at a double tree the weekend before, and it was worst than this crap hole. Marriot, here we come. I've had enough of hoping Hilton was going to turn this around, but it's only getting worst

Crap Hotel. They only had one vending machine in the entire hotel, and it was broken. The front desk told me it's been like that for a while, so all we have is a soda vending machine. I could keep going, because Hilton Hotels have gone down the drain. I stayed at a double tree the weekend before, and it was worst than this crap hole. Marriot, here we come. I've had enough of hoping Hilton was going to turn this around, but it's only getting worst

The room I booked was huge which was great but the shower head keeps leaking and needs an update there’s no up to date way to use a usb port if you don’t have a box to charge your electronics you’re screwed the bathroom door didn’t open easily or close easily you could tell it was either broken off previously or put in wrong the front door as well it was uneven so bad that anybody looking under would be able to see the entire room then the alarm was super sensitive to where just giving my daughters showers made it go off a little bit but my problem was the ac unit I have a one year old a two yr old and a five and six and ten year old so naturally their safety is everything to me and the ac unit was LITERALLY taped on the sides hoping it would stay in place which of course it didn’t in the middle of the night a great big thud happened and the front end of it fell off and wouldn’t sit right I’ve never had issues here before so this is disappointing for sure

The room I booked was huge which was great but the shower head keeps leaking and needs an update there’s no up to date way to use a usb port if you don’t have a box to charge your electronics you’re screwed the bathroom door didn’t open easily or close easily you could tell it was either broken off previously or put in wrong the front door as well it was uneven so bad that anybody looking under would be able to see the entire room then the alarm was super sensitive to where just giving my daughters showers made it go off a little bit but my problem was the ac unit I have a one year old a two yr old and a five and six and ten year old so naturally their safety is everything to me and the ac unit was LITERALLY taped on the sides hoping it would stay in place which of course it didn’t in the middle of the night a great big thud happened and the front end of it fell off and wouldn’t sit right I’ve never had issues here before so this is disappointing for sure

Softest bed o our week long trip

Softest bed o our week long trip

Clean room

Clean room

Wonderful staff and assisted with several items to ease my trip! THANK YOU!!

Wonderful staff and assisted with several items to ease my trip! THANK YOU!!

The pool had cement chips and paint chips in water. Also pool was dirty needs scrubbing and hot tub was walls dirty need scrubbing

It was a perfect getaway with my kiddos!

The pool had cement chips and paint chips in water. Also pool was dirty needs scrubbing and hot tub was walls dirty need scrubbing

It was a perfect getaway with my kiddos!

We have been staying here for the past year every time we come to town. This time was aweful. The phone didnt work, tv didnt work, a dog on the same floor barked all night. Walked down told the front desk. The guy just said im new i dont know how to help you. Not happy paying 140 per night with this kinda service. We will be booking a d9fferent hotel next time.

We have been staying here for the past year every time we come to town. This time was aweful. The phone didnt work, tv didnt work, a dog on the same floor barked all night. Walked down told the front desk. The guy just said im new i dont know how to help you. Not happy paying 140 per night with this kinda service. We will be booking a d9fferent hotel next time.

We’ve stayed here a few times. Reliable .

We’ve stayed here a few times. Reliable .

Our room wasn't very clean, hallways smelled.

Our room wasn't very clean, hallways smelled.

staff was very friendly

staff was very friendly

Only issue was my reservation through Expedia

I was originally in a room where: the TV, the A/C didn't work, and the toilet was very close to overflowing. Then ... I was switched to another room where everyting DID work. So a potentially awful stay, was corrected an became a nice stay.

Only issue was my reservation through Expedia