My stay at the Holiday Inn Express was excellent! The hotel and very clean, nice continental breakfast each morning and the stay is very friendly. The room was very clean, plenty of towels and the bed was very comfortable.

My stay at the Holiday Inn Express was excellent! The hotel and very clean, nice continental breakfast each morning and the stay is very friendly. The room was very clean, plenty of towels and the bed was very comfortable.

I had an incredibly disappointing and unsettling stay at this hotel especially arriving at 2 am. Upon arriving, we first noticed the overwhelming humidity in the room, which only got worse as we found mold in multiple areas. It was an unhealthy and uncomfortable environment right from the start. It appears clean. But that wasn’t the worst part. After spotting ticks and bedbugs in the first room, I requested a room change. Unfortunately, this was just the beginning of our ordeal. In total, I had to switch rooms three times, and each room came with its own set of issues. Some had dirty, unwashed sheets, others had an unbearable musty odor, and all were equally filthy. The final straw was when my family and I were forced to sleep in our car because the rooms were unbearable. The sheets felt like something was biting us all night, and no matter how many times we tried changing rooms, the issue persisted. I’ve never had such an awful experience at any hotel, and I wouldn’t recommend anyone staying here unless serious improvements are made. I ended up at the TownePlace Suites Orlando Downtown - Marriott. It was worth the drive! If you are a person who prefers quality.

I had an incredibly disappointing and unsettling stay at this hotel especially arriving at 2 am. Upon arriving, we first noticed the overwhelming humidity in the room, which only got worse as we found mold in multiple areas. It was an unhealthy and uncomfortable environment right from the start. It appears clean. But that wasn’t the worst part. After spotting ticks and bedbugs in the first room, I requested a room change. Unfortunately, this was just the beginning of our ordeal. In total, I had to switch rooms three times, and each room came with its own set of issues. Some had dirty, unwashed sheets, others had an unbearable musty odor, and all were equally filthy. The final straw was when my family and I were forced to sleep in our car because the rooms were unbearable. The sheets felt like something was biting us all night, and no matter how many times we tried changing rooms, the issue persisted. I’ve never had such an awful experience at any hotel, and I wouldn’t recommend anyone staying here unless serious improvements are made. I ended up at the TownePlace Suites Orlando Downtown - Marriott. It was worth the drive! If you are a person who prefers quality.

Loved my stay.

Loved my stay.

Will not stay at this hotel again! They didn’t allow me to change dates due to family tragedy and another hotel booked for following day in Fort Lauderdale did so I was very disappointed in their customer service! They took my money when I was going through a hard time. So I will give my business to another hotel when visiting my family in Apopka! Lost a loyal customer for sure!

Will not stay at this hotel again! They didn’t allow me to change dates due to family tragedy and another hotel booked for following day in Fort Lauderdale did so I was very disappointed in their customer service! They took my money when I was going through a hard time. So I will give my business to another hotel when visiting my family in Apopka! Lost a loyal customer for sure!

Excellent

Great stay!

Very friendly staffs

Clean,Nice. Shower heads ot very good, overall, very place I'd recommend. Good Breakfast!

Clean,Nice. Shower heads ot very good, overall, very place I'd recommend. Good Breakfast!

Everything was good and recommendable...

Everything was good and recommendable...

We always stay at Holiday Inn Expresses because they are mostly all the same and you know what you're getting. We reserved a room on 8/6/24 on our way to Wekiwa State Park so we could get there early, we live 2 hours away. When we arrived the lady working said it was reserved for 8/13/24 but it wasn't a problem she could fix everything. We paid the attendant for our stay and was told it was taken care of. We waited a few days and called because we never got our refund. We were told to contact Expedia. Expedia refused to pay us back because the hotel has already been paid. The hotel refused to refund because it was through Expedia. We ask the hotel since they were already paid could we change the date to another day so we wouldn't be out of the money we spent. They refused to help us in any way. I understand we messed up with the original reservation but we were told everything would be alright. The attendant was very pleasant and it all was probably just they way everything worked out. Expedia received payment for the reservation. The hotel received payment for our reservation. I don't understand why this multi billion dollar corporation, or the management of this hotel couldn't do anything about it. We talked to Expedia and the Hotel several times and days prior to the reservation date. You probably won't miss my money but I'll never stay at another Holiday Inn again if I can help it.

We always stay at Holiday Inn Expresses because they are mostly all the same and you know what you're getting. We reserved a room on 8/6/24 on our way to Wekiwa State Park so we could get there early, we live 2 hours away. When we arrived the lady working said it was reserved for 8/13/24 but it wasn't a problem she could fix everything. We paid the attendant for our stay and was told it was taken care of. We waited a few days and called because we never got our refund. We were told to contact Expedia. Expedia refused to pay us back because the hotel has already been paid. The hotel refused to refund because it was through Expedia. We ask the hotel since they were already paid could we change the date to another day so we wouldn't be out of the money we spent. They refused to help us in any way. I understand we messed up with the original reservation but we were told everything would be alright. The attendant was very pleasant and it all was probably just they way everything worked out. Expedia received payment for the reservation. The hotel received payment for our reservation. I don't understand why this multi billion dollar corporation, or the management of this hotel couldn't do anything about it. We talked to Expedia and the Hotel several times and days prior to the reservation date. You probably won't miss my money but I'll never stay at another Holiday Inn again if I can help it.

Recently stayed here for one night while some work was being done at my home. It had been years since I stayed at a holiday inn so wasn’t sure what to expect. The hotel itself was immaculate and tastefully decorated. The employee that checked me processed my stay quickly so I could get to my room right away. I stayed in one of the suite rooms and it was very well appointed. Bathroom has dove products throughout. Would definitely stay here again!

I really liked this property clean, nice breakfast, and very friendly staff but I did have a cockroach fall on my arm after pulling down a folded towel and room seemed terribly humid even after lowering thermostat. Additionally, the light in the front entryway was out. Didn’t bother saying anything about the light as it was only the entry way, however, had to turn on all the other lights in the room otherwise would have been way too dark.

I really liked this property clean, nice breakfast, and very friendly staff but I did have a cockroach fall on my arm after pulling down a folded towel and room seemed terribly humid even after lowering thermostat. Additionally, the light in the front entryway was out. Didn’t bother saying anything about the light as it was only the entry way, however, had to turn on all the other lights in the room otherwise would have been way too dark.

The stay started out ok. Front desk staff was friendly and helpful but things certainly took a turn at night. Around 1am a very strong weed smell came into the room. My wife and I were asleep when we were woken by the strong smell. My wife called the front desk and reported it 3 different times between 1am and 3am. We were told by the front desk that other people on the 5th floor also mentioned having the strong smell and that they sprayed Lysol on the hallway. That clearly didn’t make a difference. Finally around 5am the smell started to go away and we were able to go back to bed. Hotel management was contacted and they were doing a post stay inspection but of course no smell was found in any of the rooms. I was notified of this 4 days after checking out of the room. Very disappointed!

Everything was great, just would have liked for the water pressure in the sink to be stronger

Everything was great, just would have liked for the water pressure in the sink to be stronger

The stay started out ok. Front desk staff was friendly and helpful but things certainly took a turn at night. Around 1am a very strong weed smell came into the room. My wife and I were asleep when we were woken by the strong smell. My wife called the front desk and reported it 3 different times between 1am and 3am. We were told by the front desk that other people on the 5th floor also mentioned having the strong smell and that they sprayed Lysol on the hallway. That clearly didn’t make a difference. Finally around 5am the smell started to go away and we were able to go back to bed. Hotel management was contacted and they were doing a post stay inspection but of course no smell was found in any of the rooms. I was notified of this 4 days after checking out of the room. Very disappointed!

Everything was fine

Everything was fine

Hotel and staff were nice, pool was great and our room was clean

Hotel and staff were nice, pool was great and our room was clean

It’s a great place for the price and workers were nice so that’s a plus

It’s a great place for the price and workers were nice so that’s a plus

I love so much about the room— total darkening window treatment, good choice of coffees & teas, product dispensers on wall & wall of shower, comfort of mattress—perfect balance if firm & soft, variation of pillows, cleanliness, little touches by the Maid-flower decoration on TP rolls, beautiful & comfy chaise lounge for reading. Vie from my window & closeness to parking lot from Elevator. Stay here instead of Orlando city for a better experience! Not far off of I-4.

I love so much about the room— total darkening window treatment, good choice of coffees & teas, product dispensers on wall & wall of shower, comfort of mattress—perfect balance if firm & soft, variation of pillows, cleanliness, little touches by the Maid-flower decoration on TP rolls, beautiful & comfy chaise lounge for reading. Vie from my window & closeness to parking lot from Elevator. Stay here instead of Orlando city for a better experience! Not far off of I-4.