Very nice indeed and I would definitely stay here again. The lobby smells amazing and the staff were all very welcoming. The room was clean and comfortable. Pool area is beautiful and everything was within walking distance. It really is the perfect location.

4 floor walk up Elevator not working Bathroom sink in living room Pool dirty Bathroom door only opens with body hit push power no safely at all. Do not stay !!!!!

4 floor walk up Elevator not working Bathroom sink in living room Pool dirty Bathroom door only opens with body hit push power no safely at all. Do not stay !!!!!

Ok side 1. Beds and pillows 2. Pool area 3. Coffee in the room. 4. Security I did not like 1. Even if the room is ready you will not enter it before 4pm without paying extra $$ 2. Elevator did not work 3. Halls needs to be vacuum sometimes 4. Remembering the 6 digits code for the room instead having a card 5. Don't eat pizza there

Ok side 1. Beds and pillows 2. Pool area 3. Coffee in the room. 4. Security I did not like 1. Even if the room is ready you will not enter it before 4pm without paying extra $$ 2. Elevator did not work 3. Halls needs to be vacuum sometimes 4. Remembering the 6 digits code for the room instead having a card 5. Don't eat pizza there

The staff is great and the location is great. I really loved everything except that the elevator was broken when i go there.

The room was a little small but bed was very comfortable, big TV, nice shower

It was a great place to stay ! Definitely would book there again !

The perfect place. Central situation, 5 minutes to the beach. I will come back

I love the safety of the property! Parking is not so bad. I don't have to hassle with checking in or checking out, its done before hand on the app. Keyless is very convenient. I don't have to worry about lossing my key or the key not working. I just get in and out just fine. The covenient stire is 24 hours across the street. And everyone is so accomodating and friendly. I can safely sit on the lounge and not be bothered. The place is amazing. AC is cold! After a long sweaty excursions, it was comfortable and nice in the facility. Coming back to my room feels amazing. Shower gels and shampoos smells nice. If only I knew they had great products I didn't had to bring any. They are in big bottles, i didn't have to ask for more.

I needed to relax and staying at the Sonder made that really easy for me! I will be back!!! Leon

Resort like property. Close to shopping area and ocean drive

This property has tons of potential and is in an ideal location. The entire place needs a good deep cleaning and more attention to important details. The elevator was broken all three days of our stay. Although it states it is family friendly, because of location it attracts partiers and we had to switch rooms after the first night due to noise and lack of sleep. Although our second room was much better noise wise, it still lacked cleanliness like the first room. There was visible mold in the bathrooms grout, dust all over baseboards and in the bedrames, and an entire drawer of the last guests underwear was found by our daughter in a desk drawer. The outside space could be lovely but needed a good wipe down/pressure washing. The staff was nice and accommodating, loved communication by app, but not sure I would stay here again. The Sonder has great potential to be awesome but def missed the mark for us.

This property has tons of potential and is in an ideal location. The entire place needs a good deep cleaning and more attention to important details. The elevator was broken all three days of our stay. Although it states it is family friendly, because of location it attracts partiers and we had to switch rooms after the first night due to noise and lack of sleep. Although our second room was much better noise wise, it still lacked cleanliness like the first room. There was visible mold in the bathrooms grout, dust all over baseboards and in the bedrames, and an entire drawer of the last guests underwear was found by our daughter in a desk drawer. The outside space could be lovely but needed a good wipe down/pressure washing. The staff was nice and accommodating, loved communication by app, but not sure I would stay here again. The Sonder has great potential to be awesome but def missed the mark for us.

Great location

I spent a week at Sonder and I absolutely love this place! Everything was perfectly convenient the property it’s well located, walkable distance to the beach, restaurants and Lincoln Road. The costumer service from all the staff were very friendly, polite, extremely helpful and very well manners! The property it’s been remodeled and will definitely make a huge impression for new guest! I’m very happy to find this property I will make Sonder my home away from home every time I visit Miami! Thank you for the great experience you guys make my vacation exceptional!

I stayed at room #1101, the corridoor door that gives access to my room is opened all the time, very loudly. Also the room upstairs looks like has wood floors, quite annoying. The staff is really nice, specially the bar staff (hands down to Andrej).

Great time at the resort! We suggest adding laundry service on-site or pick & drop.

Location was great. Nice neighborhood, safe location. Hospitality was great!

I came solo here for 4 days for my birthday. It was clean, theres a fridge, safe, luggage rack, comfortable bed. I would definitely come back. The bad reviews seem like the people are used to a one buildong holiday inn experience. This place is safe and walkable to everything you want.

It felt like a resort. Very beautiful, cozy, clean, & felt safe. Staff was the sweetest. Close to everything u need.The only thing was elevator in kenmore building not working so it was hard to go up 4 flights of stairs to the rooftop w/ my leg injury. The rooftop was 1 of the main reasons I chose the place otherwise it was perfection. I had the best vacation!!! Def booking there again next year.

This hotel seemed to operate as a "self service" location. It provided a safe place to keep our belongings, a clean space to sleep and shower, and conveniently near the beach and dining options.

Nice clean always smell good ac worked really well pool was clean close to collins and ocean dr

I like the rooms just wish the rooms had microwaves so I can reheat food in room instead of going to lobby

Friendly staff

Very nice hotel, super friendly staff, good and affordable food. Pool is kind of small but you can relax on the cabana. Easy access to the strip and beaches. Highly recommend and we will be back for sure .

It´s like a resort and you can walk in the premises. The buildings are stylish and so is the bar. Staff were extremely helpful and gave us late check-out because the lift was not working. Highly recommended! The only negative comment: you need to ask for the room to be cleaned, otherwise it is not done.

Thank you so much for such a clean, safe stay. Staff was extremely pleasant, helpful and understanding. I was in Miami for surgery and stayed there while recovering, and they accommodated every one of my needs. It’s a beautiful location.

This property is located near everything you could need. There are lots of restaurants, nightlife, and shops. It's across the street from a police station so it's quite safe! The staff are amazing. Very friendly, helpful, and compassionate. We felt very comfortable and looked after. The only issue we had was the elevator was out of service our entire stay, but they did offer to relocate us to another room. There are 4 buildings on this property. We stayed in the main building (Kenmore) and it was really nice. The room was spacious and had what we needed. The only issue with the room itself is that there was a spot by the bed that cleaning missed. There was someone's fake eyelashes on the floor and some scrap paper. We didn't care though. Would stay again just for the staff.

Staff is amazing and incredible welcoming and helpful, beautiful outdoor areas and pool, and great location. We walked everywhere.

The location is excellent, close to the beach, restaurants and very lively with lots of activities going on. The hotel is nice, very spacious room but wish it was cleaner especially the bathroom sink. Very small fridge, no microwave even when requested.

The location is excellent, close to the beach, restaurants and very lively with lots of activities going on. The hotel is nice, very spacious room but wish it was cleaner especially the bathroom sink. Very small fridge, no microwave even when requested.