The property was clean and modern with tv and WiFi easy to use, however, it was not that central of a location. Picking up and dropping off the key to get in was painfully difficult and we were made to feel difficult rather than welcome. You can’t collect the key until 3pm and it is from an office that is not where the apartment is. They told us to leave the key with the security desk in the office building when we left and then sent numerous texts because they couldn’t find it. The building is also in an area undergoing a lot of construction and can be noisy.

The property was clean and modern with tv and WiFi easy to use, however, it was not that central of a location. Picking up and dropping off the key to get in was painfully difficult and we were made to feel difficult rather than welcome. You can’t collect the key until 3pm and it is from an office that is not where the apartment is. They told us to leave the key with the security desk in the office building when we left and then sent numerous texts because they couldn’t find it. The building is also in an area undergoing a lot of construction and can be noisy.

As great as our walks and tourist tours in Gdansk were, our stay in Dom & House Chmielna was the total opposite. We expected a clean apartment but the cleaning was not good. Hairs in the bathroom and dust on the floor from a former guest there. We also expected an apartment with a good living area but it was small and uncomfortable. The sofabed was a killer to sleep on and there was no proper balcony, only a french balcony which overviewed... wait for it... a construction site! So all in all, the stay was awful with construction noise from 6 am till 10 pm. The reception at D&M makes you sign a contract in a hurry that says that they take no responsibility for building sites, and you as a guest agree with all their policies and so on. "Oh, it's just a paper that says you agree with our policies... please cross the "yes" boxes and sign." The best thing in Chmielna was the italian restaurant on the corner across our building but we're clearly not going to do business with D&M again.

As great as our walks and tourist tours in Gdansk were, our stay in Dom & House Chmielna was the total opposite. We expected a clean apartment but the cleaning was not good. Hairs in the bathroom and dust on the floor from a former guest there. We also expected an apartment with a good living area but it was small and uncomfortable. The sofabed was a killer to sleep on and there was no proper balcony, only a french balcony which overviewed... wait for it... a construction site! So all in all, the stay was awful with construction noise from 6 am till 10 pm. The reception at D&M makes you sign a contract in a hurry that says that they take no responsibility for building sites, and you as a guest agree with all their policies and so on. "Oh, it's just a paper that says you agree with our policies... please cross the "yes" boxes and sign." The best thing in Chmielna was the italian restaurant on the corner across our building but we're clearly not going to do business with D&M again.

When we checked in the person that attended us was impolite and arrogant and on top of that she did not confirmed that we had already paid for the room, so she charged us twice for it, instead of only charging the cleaning fee. We tolde her so and she insisted, but we showed her the receipt and she seemed to make a return transaction but she didn't. We then had to get to talk to another person about this. Our travel came to its end and we were not refunded the wrongly charged fee, so we had to call from home several times until we got our money back. The first apartment we got was very close to a construction site so we asked to be moved to another and we got a lot nicer place, but this time we were not attended by the same person. The city is beautiful.

When we checked in the person that attended us was impolite and arrogant and on top of that she did not confirmed that we had already paid for the room, so she charged us twice for it, instead of only charging the cleaning fee. We tolde her so and she insisted, but we showed her the receipt and she seemed to make a return transaction but she didn't. We then had to get to talk to another person about this. Our travel came to its end and we were not refunded the wrongly charged fee, so we had to call from home several times until we got our money back. The first apartment we got was very close to a construction site so we asked to be moved to another and we got a lot nicer place, but this time we were not attended by the same person. The city is beautiful.

Good location, just a few minutes walk from Old town. The area around the apartments were neat, just outside u could find a resturant and market shop. The apartment was clean and fresh accept the sofa that had a weird stain on it. The service was not that bad at all, their office is just a 10 min walk and very good english also.

Good location, just a few minutes walk from Old town. The area around the apartments were neat, just outside u could find a resturant and market shop. The apartment was clean and fresh accept the sofa that had a weird stain on it. The service was not that bad at all, their office is just a 10 min walk and very good english also.

nice and clean new apartment , comfortable enough

nice and clean new apartment , comfortable enough

Lovely, well-equipped, recently refurbished apartment in great central location. I wouldn't stay anywhere else if I went back and would definitely recommend it.

Lovely, well-equipped, recently refurbished apartment in great central location. I wouldn't stay anywhere else if I went back and would definitely recommend it.

Fantastic accommodation, really surprising actually. Clean with all you need.

Fantastic accommodation, really surprising actually. Clean with all you need.

good location but dirty apartment with dirty sheets, cobwebs and radiators that didnt work

good location but dirty apartment with dirty sheets, cobwebs and radiators that didnt work

Very nice apartment but address was wrong, contact phone number was also wrong. In summary, almost impossible to find the place to check-in. We struggled to find the place to check in. WE had to walk around with our luggage. Not very pleasant experience. Plus the check in office closes in the evening and opens at 9AM. Office to check in is relatively far from the apartment. No transport provided, this is your problem. Staffs do not know much about the apartment, one TV does not work, they did not knew about it, apartment in different building, coffee pot not compatible with the induction plates. Codes for internet written in a secret location, almost impossible to find. No book or instructions sheet in the apartment. You have to figure that out yourself. You have to ask many tomes to finally have a proper answer. The only positive aspect, extremely nice and modern apartment, very fancy with a kitchen and balcony. near the old town and quiet location.

Very nice apartment but address was wrong, contact phone number was also wrong. In summary, almost impossible to find the place to check-in. We struggled to find the place to check in. WE had to walk around with our luggage. Not very pleasant experience. Plus the check in office closes in the evening and opens at 9AM. Office to check in is relatively far from the apartment. No transport provided, this is your problem. Staffs do not know much about the apartment, one TV does not work, they did not knew about it, apartment in different building, coffee pot not compatible with the induction plates. Codes for internet written in a secret location, almost impossible to find. No book or instructions sheet in the apartment. You have to figure that out yourself. You have to ask many tomes to finally have a proper answer. The only positive aspect, extremely nice and modern apartment, very fancy with a kitchen and balcony. near the old town and quiet location.

This apartment is really new and top quality, we loved it! It's located in a new development, and takes about 10+ minute walk to get to the old town. No restaurants immediately around, but great anyways, we really enjoyed the flat! The staff handing the keys in the office were also very helpful.

This apartment is really new and top quality, we loved it! It's located in a new development, and takes about 10+ minute walk to get to the old town. No restaurants immediately around, but great anyways, we really enjoyed the flat! The staff handing the keys in the office were also very helpful.