Food left in fridge and dirty dishes left in sink. Also noted significant mold around sink underneath counter overhang. So cleaners need better training and oversight. Otherwise, everything else good. Staff friendly and helpful.

Food left in fridge and dirty dishes left in sink. Also noted significant mold around sink underneath counter overhang. So cleaners need better training and oversight. Otherwise, everything else good. Staff friendly and helpful.

The small but super efficient kitchen in our room was great to have! Breakfast was good! It was quiet on our floor and throughout the hotel.

Stay away from this place… waste of money, nothing around it, terrible room setup

I wish the shuttle had been available after our plane got in at midnight because the Uber cost us $50 for a 5 minute ride. Other than that the hotel is located well, the staff are friendly and room was clean

The young lady, Tiffany, was so nice and thoughtful. She was so busy dealing with people on the phone, but handled them and our arrival with such ease. True pro!!

The staff is very friendly and helpful! Great hotel to stay.

Staff was NOT friendly at all. The air conditioning was not working in our room. Have stayed here previously when flying out early and that experience was fine. but will not stay here again.

Staff was NOT friendly at all. The air conditioning was not working in our room. Have stayed here previously when flying out early and that experience was fine. but will not stay here again.

I booked a stay for Aug 22, 2024. When I arrived at DFW airport I called the hotel to have the shuttle pick me up. The desk clerk told me the shuttle would arrive in 10 minutes. 30 minutes later I called again. The clerk told me the shuttle would arrive soon. After another 20 minutes I called back, and the clerk said the shuttle was broke down and I would need to take an Uber but the hotel would not pay for this! The clerk was also rude! When I arrived, I saw the hotel had 2 shuttles and one was sitting at the front door of the hotel!! I went in and the clerk told me one shuttle was not operational and the other had a flat tire! I saw no flat tires! One of the main reasons I booked this hotel was the free shuttle. So instead of a free shuttle service I spent $56 dollars for Uber! In addition to this, when we checked in the hotel reeked of marijuana! You could smell it in the lobby and elevators. If I had not prepaid for the room, I would have gone to another hotel. Very unprofessional. I would never stay here again!

I booked a stay for Aug 22, 2024. When I arrived at DFW airport I called the hotel to have the shuttle pick me up. The desk clerk told me the shuttle would arrive in 10 minutes. 30 minutes later I called again. The clerk told me the shuttle would arrive soon. After another 20 minutes I called back, and the clerk said the shuttle was broke down and I would need to take an Uber but the hotel would not pay for this! The clerk was also rude! When I arrived, I saw the hotel had 2 shuttles and one was sitting at the front door of the hotel!! I went in and the clerk told me one shuttle was not operational and the other had a flat tire! I saw no flat tires! One of the main reasons I booked this hotel was the free shuttle. So instead of a free shuttle service I spent $56 dollars for Uber! In addition to this, when we checked in the hotel reeked of marijuana! You could smell it in the lobby and elevators. If I had not prepaid for the room, I would have gone to another hotel. Very unprofessional. I would never stay here again!

The desk manager John was incredibly friendly and made the short stay feel comfortable.

The desk manager John was incredibly friendly and made the short stay feel comfortable.

This hotel was dirty, smelled terrible and the service was slow. When we arrived in our room, it was 90 degrees, the hallway smelled like weed and when we went to leave there was no one to check us out. The airport shuttle service worked, but was not well planned and I would not count on its timeliness. Would not recommend.

This hotel was dirty, smelled terrible and the service was slow. When we arrived in our room, it was 90 degrees, the hallway smelled like weed and when we went to leave there was no one to check us out. The airport shuttle service worked, but was not well planned and I would not count on its timeliness. Would not recommend.

The customer service is superb.

The customer service is superb.

Great stay and near the airport

Great stay and near the airport

The check-in was at a minimal. The reception was not nice. Very short with her answers and seemed to appeared bothered with questions. As my husband and I don’t travel much and staying at a hotel I thought we would have had a better greeting. However entering our room it was hot and it didn’t get any better. We thought it would cool down after a couple of hours, but it didn’t. The air conditioner was not performing as it should have and the room stayed at 82 degrees even though it was set for 70 degrees. We were too tired coming from out of state to even go back down and complain to the young lady who was rude earlier. However we did mention it to the gentleman at the reception desk and he was very helpful and understanding. I just hope IF we were to return; hopefully, we would have a more pleasant stay.

The check-in was at a minimal. The reception was not nice. Very short with her answers and seemed to appeared bothered with questions. As my husband and I don’t travel much and staying at a hotel I thought we would have had a better greeting. However entering our room it was hot and it didn’t get any better. We thought it would cool down after a couple of hours, but it didn’t. The air conditioner was not performing as it should have and the room stayed at 82 degrees even though it was set for 70 degrees. We were too tired coming from out of state to even go back down and complain to the young lady who was rude earlier. However we did mention it to the gentleman at the reception desk and he was very helpful and understanding. I just hope IF we were to return; hopefully, we would have a more pleasant stay.

We had a nice stay. D Good breakfast. The only negative thing I have to say is the pullout sofa bed was terrible.

We had a nice stay. D Good breakfast. The only negative thing I have to say is the pullout sofa bed was terrible.

Hotel is nice, modern, dry clean, staff friendly and helpful. BUT, our air conditioner rattles every time it went on, the microwave light faces the bed—no way to get the room dark.

Hotel is nice, modern, dry clean, staff friendly and helpful. BUT, our air conditioner rattles every time it went on, the microwave light faces the bed—no way to get the room dark.

Quick & easy airport transport

Quick & easy airport transport

Nice place. We will be back.

Nice place. We will be back.

The best shuttle service ever!

The best shuttle service ever!

Room not clean and not in good condition. Checked in at 630pm and room wasn’t ready because it was being cleaned. 7pm I get the room and dirty clothes from previous guest were on the floor beside bed and behind couch. Bed is awful.