First of all, the location of this hotel, as well as the facilities and cleanliness of the room are excellent. This time I booked a 2 Bedroom Premier room 3 months prior to our stay. I informed the hotel that we would like a Twin Tower View room three times: when I made the reservation, I confirmed the reservation 2 weeks before our stay, and I replied to the confirmation e-mail from the hotel 3 days before. However, the room we stayed in was on the lower floor on the opposite side of Twin Tower. To be honest, if the view from the room is not good, it is not worth the price. If you don't have a particular preference for a view, there are many other hotels in the same class that cheaper and offer a good breakfast. I think it would be more customer-friendly to specify whether the room has a view or not and differentiate the price of the room, like other hotels near Twin Tower.

Excellent location, great facilities, staff very helpful.

Excellent location, great facilities, staff very helpful.

Good location. New and nice facilities.

Good location. New and nice facilities.

Great Place to stay , close to shops and Petronas towers The hotel has great views of the towers The room was fantastic and staff are so helpful . Would definitely recommend staying here

Great Place to stay , close to shops and Petronas towers The hotel has great views of the towers The room was fantastic and staff are so helpful . Would definitely recommend staying here

Location is perfect, walking distance to the Petronas Towers. Hotel rooms are really nice and clean. Incredible view from the top floor. Highly recommend!!🔥🔥🔥🔥

Location is perfect, walking distance to the Petronas Towers. Hotel rooms are really nice and clean. Incredible view from the top floor. Highly recommend!!🔥🔥🔥🔥

I highly recommend this apartment hotel for a trip to KL. It’s location in KLCC is great. We walked to Petronas towers and KLCC park. We stayed in a 1 bedroom. The king bed was really comfortable and the living area spacious. The kitchen had a kettle, toaster, pod machine, cook top and microwave as well as full sized fridge. The washing machine was helpful. Two great pools at the property and a big gym and yoga room.

I highly recommend this apartment hotel for a trip to KL. It’s location in KLCC is great. We walked to Petronas towers and KLCC park. We stayed in a 1 bedroom. The king bed was really comfortable and the living area spacious. The kitchen had a kettle, toaster, pod machine, cook top and microwave as well as full sized fridge. The washing machine was helpful. Two great pools at the property and a big gym and yoga room.

Very convenient Very clean Very comfortable

Very convenient Very clean Very comfortable

Good

Good

Great position of the Hotel, close to shopping malls and restaurants. within walking distance of public transport. Staff were very helpful and went out of their way to make things easier.

An excellent property and staff

An excellent property and staff

Great position of the Hotel, close to shopping malls and restaurants. within walking distance of public transport. Staff were very helpful and went out of their way to make things easier.

Thank you for a wonderful stay during my time in KL. Also, thanks Rajah for all of your help during my stay. Would highly recommend to anyone who visits KL

Thank you for a wonderful stay during my time in KL. Also, thanks Rajah for all of your help during my stay. Would highly recommend to anyone who visits KL

記得檢查賬單，常常被收兩次錢!!! 洒店離商場有點小距離！記得帶傘！

記得檢查賬單，常常被收兩次錢!!! 洒店離商場有點小距離！記得帶傘！

Exellent!

Exellent!

I want more clothes drawers.

I want more clothes drawers.

Excellent property and staff team. Easy walk to KLCC metro and shopping centre with food hall. Amazing views of the tower (pay for Petronas tower view) but breakfast is only 2* (better to eat elsewhere or buy something to eat). Use Grab for taxi (there is a cash option). Great swimming pool, front desk and apartments with water/dryer and quality bathroom items. Will be my first choice of stay next time I visit KL

Excellent property and staff team. Easy walk to KLCC metro and shopping centre with food hall. Amazing views of the tower (pay for Petronas tower view) but breakfast is only 2* (better to eat elsewhere or buy something to eat). Use Grab for taxi (there is a cash option). Great swimming pool, front desk and apartments with water/dryer and quality bathroom items. Will be my first choice of stay next time I visit KL

Amazing place to stay. Location, walkability and connections to the metro were just perfect. The staff were incredibly friendly and super helpful. Every time I entered or left the hotel, the staff were smiling and always greeted no matter the time of day. I was given a view of the Petronas Twin Towers from my apartment and the hotel even gave me a small gift for my birthday. The rooftop pool was incredible and the 6th floor pool was great too. I also tried out the inhouse Peranakan massage service on the 6th floor and it was perfect, a lot cheaper than any massage place in KL. There is also a shortcut to the KLCC metro station. If you walk left from the entrance and then walk towards the Avenue K mall, head down the stairs to the basement and you’ll see the KLCC metro. You can also go to Suria KLCC mall and Pavilion via this route too - Great for super hot days when you just want air conditioning or street less walks Overall, I couldn’t fault Ascott Star KLCC. I will definitely stay here again if I ever return to KL.

I would definitely give a 5star to this hotel if the breakfast wasn’t this bad. Everything is perfect, rooms, pools, lobby, views, service, staffs. The only downside is breakfast which is poor, stingy and in a terrible separated room, absolutely disaster coffee, which ruins the way you would start your day. If you ever decide to book this hotel, give yourself a favour and plan your breakfast outside, perhaps in KLCC. Apart from breakfast, loved everything and might come back again.

Amazing place to stay. Location, walkability and connections to the metro were just perfect. The staff were incredibly friendly and super helpful. Every time I entered or left the hotel, the staff were smiling and always greeted no matter the time of day. I was given a view of the Petronas Twin Towers from my apartment and the hotel even gave me a small gift for my birthday. The rooftop pool was incredible and the 6th floor pool was great too. I also tried out the inhouse Peranakan massage service on the 6th floor and it was perfect, a lot cheaper than any massage place in KL. There is also a shortcut to the KLCC metro station. If you walk left from the entrance and then walk towards the Avenue K mall, head down the stairs to the basement and you’ll see the KLCC metro. You can also go to Suria KLCC mall and Pavilion via this route too - Great for super hot days when you just want air conditioning or street less walks Overall, I couldn’t fault Ascott Star KLCC. I will definitely stay here again if I ever return to KL.