Excellent hotel and best staff! At check in Amondi was really very special! Helped us with bags and gave great advice! Really made our stay special! Room was great, too!

Excellent hotel and best staff! At check in Amondi was really very special! Helped us with bags and gave great advice! Really made our stay special! Room was great, too!

Super modern and nice hotel. A bit too much neon lights for me, but cool and different vibe I guess.

Super modern and nice hotel. A bit too much neon lights for me, but cool and different vibe I guess.

You need to check you the Toilet wall, in room 1209. It is obvious to me what a previous guest has done, maybe your cleaners have not noticed ! Sit on the toilet and look at the wall opposite

You need to check you the Toilet wall, in room 1209. It is obvious to me what a previous guest has done, maybe your cleaners have not noticed ! Sit on the toilet and look at the wall opposite

Can easily walk to the cruise terminal (with luggage). The Foodhallen across the street has a great variety of cuisines and drinks. Grocery store is one or two blocks away. Water and candy (free) are available in the lobby.

Beautiful, clean and safe!!

Beautiful, clean and safe!!

Loved this hotel! The view from our 16th floor room were stunning. Staff friendly and accommodating. The metro is across the street and the cruise port is next door. I will be back!

Loved this hotel! The view from our 16th floor room were stunning. Staff friendly and accommodating. The metro is across the street and the cruise port is next door. I will be back!

The property is perfect, breakfast is perfect. The only issue is reception staff is not well trained, regarding documentation, invoicing and etc!

The property is perfect, breakfast is perfect. The only issue is reception staff is not well trained, regarding documentation, invoicing and etc!

Nice modern eco friendly hotel. Decent breakfast options for vegans.

Nice modern eco friendly hotel. Decent breakfast options for vegans.

very good

very good

Nice hotel near the cruise terminal

Nice hotel near the cruise terminal

If you’re taking a cruise this is the place to stay!!!!

Very nice, comfortable hotel with friendly and helpful staff. It is conveniently located for entry to the cruise terminal. My only complaint is the glass wall to the loo. It’s quite uncomfortable to shower and use the toilet with someone else in the room, and also the glass does not keep light from the loo from lighting the bedroom.

By the cruise ship terminal. Friendly and helpful staff

Extremely close to the Holland America cruise terminal in Rotterdam. Staff is exceptional. Restaurant has a somewhat limited menu, but varied and what we had was quite good. The bedroom is Euro style, meaning modern and clean with some quirks (for US travellers) - all EU power outlets and a semi transparent glass between bedroom and bathroom (let's not be modest). The mattress (king) was too soft for us (seniors). The breakfast was a buffet which was also quite good and varied to meet many tastes. All in all it was a good experience and for those on a Holland America cruise, a short walk to the terminal. The convenience far outweighed any of the noted issues, but hopefully reading this you will appreciate the minor inconveniences versus the benefits. Again, the staff went out of their way to try and accommodate our needs as US centric as they may have been.

If you’re taking a cruise this is the place to stay!!!!

By the cruise ship terminal. Friendly and helpful staff

Very nice, comfortable hotel with friendly and helpful staff. It is conveniently located for entry to the cruise terminal. My only complaint is the glass wall to the loo. It’s quite uncomfortable to shower and use the toilet with someone else in the room, and also the glass does not keep light from the loo from lighting the bedroom.

Extremely close to the Holland America cruise terminal in Rotterdam. Staff is exceptional. Restaurant has a somewhat limited menu, but varied and what we had was quite good. The bedroom is Euro style, meaning modern and clean with some quirks (for US travellers) - all EU power outlets and a semi transparent glass between bedroom and bathroom (let's not be modest). The mattress (king) was too soft for us (seniors). The breakfast was a buffet which was also quite good and varied to meet many tastes. All in all it was a good experience and for those on a Holland America cruise, a short walk to the terminal. The convenience far outweighed any of the noted issues, but hopefully reading this you will appreciate the minor inconveniences versus the benefits. Again, the staff went out of their way to try and accommodate our needs as US centric as they may have been.

Didn’t like that they wanted to charge 60 euros to check in 2 hrs early. When I said I wasn’t paying then suddenly my room wasn’t ready

Didn’t like that they wanted to charge 60 euros to check in 2 hrs early. When I said I wasn’t paying then suddenly my room wasn’t ready

10 steps from cruise terminal

10 steps from cruise terminal

I was disappointed with a few things during my latest stay. The shower didn't drain well and the room looked and felt battered with damages and dents. The service at Bar 1 was languid at best with the kitchen competing equally to be the slowest around. Staff were pleasant but that can't gloss over the overall drag. It took 3 phone calls, 2 online messages and finally going down to the reception to request some amenities for the room. I get that its busy establishment but when ever I approached the staff they didn't seem busy so I can't quite understand the reasons that may have caused the slow service and the lack of responsiveness to guest requests. You can do better, nhow!