No staff Safe is not working Phone is not working Staff ok

It’s a great hotel with that boutique feel. We went with our two children and were very pleased with the size of the suites. Only issue we had was that the lady at the front desk most of the days didn’t understand or speak any English so getting any kind of info or help was difficult

It’s a great hotel with that boutique feel. We went with our two children and were very pleased with the size of the suites. Only issue we had was that the lady at the front desk most of the days didn’t understand or speak any English so getting any kind of info or help was difficult

Amazing experience.. was our first family trip to Paris and we couldn’t ask for more.. room at excellent conditions, amazing staff service, so well located. 10/10.

Amazing experience.. was our first family trip to Paris and we couldn’t ask for more.. room at excellent conditions, amazing staff service, so well located. 10/10.

On my second visit to Marquis Faubourg Saint Honoré - Relais & Château, this boutique hotel cemented its place as my preferred Parisian retreat. Nestled in the city's heart, it combines cleanliness and elegance with a prime, yet tranquil, location. The staff's warmth and hospitality significantly enhance the experience, making each guest feel uniquely welcomed. A standout feature is the hotel's interior design, which is both stunning and thoughtfully executed, turning each room into a cozy haven reminiscent of home. The meticulous attention to detail in the decor invites guests to linger and appreciate the craftsmanship and aesthetic appeal that define this property. While my affection for the hotel runs deep, I noticed room for improvement in the bathroom facilities. The towel heating rack did not function as expected, and the shower drainage was somewhat slow, suggesting minor maintenance issues that, if addressed, would perfect the overall experience. In summary, Marquis Faubourg Saint Honoré remains a jewel in Paris for me, blending impeccable style with a welcoming atmosphere. I look forward to future stays, confident that this beloved hotel will continue to evolve and refine its luxurious offerings.

On my second visit to Marquis Faubourg Saint Honoré - Relais & Château, this boutique hotel cemented its place as my preferred Parisian retreat. Nestled in the city's heart, it combines cleanliness and elegance with a prime, yet tranquil, location. The staff's warmth and hospitality significantly enhance the experience, making each guest feel uniquely welcomed. A standout feature is the hotel's interior design, which is both stunning and thoughtfully executed, turning each room into a cozy haven reminiscent of home. The meticulous attention to detail in the decor invites guests to linger and appreciate the craftsmanship and aesthetic appeal that define this property. While my affection for the hotel runs deep, I noticed room for improvement in the bathroom facilities. The towel heating rack did not function as expected, and the shower drainage was somewhat slow, suggesting minor maintenance issues that, if addressed, would perfect the overall experience. In summary, Marquis Faubourg Saint Honoré remains a jewel in Paris for me, blending impeccable style with a welcoming atmosphere. I look forward to future stays, confident that this beloved hotel will continue to evolve and refine its luxurious offerings.

very limited services

very limited services

The photos provided are from the common areas only. The rooms are not quite as luxuriously appointed. We had a top floor room, previously the attic. The room was simple, but relatively spacious. There was not really a seating area. The bathroom was beautiful and had heated marble floors. There was street noise in the morning from garbage trucks, but otherwise it seemed to be a quiet street.

The photos provided are from the common areas only. The rooms are not quite as luxuriously appointed. We had a top floor room, previously the attic. The room was simple, but relatively spacious. There was not really a seating area. The bathroom was beautiful and had heated marble floors. There was street noise in the morning from garbage trucks, but otherwise it seemed to be a quiet street.

Some of the staff is completely clueless

Some of the staff is completely clueless

We loved this hotel! Rooms were beautiful and the location is fantastic- very walkable and centrally located. Breakfast was excellent.

We loved this hotel! Rooms were beautiful and the location is fantastic- very walkable and centrally located. Breakfast was excellent.

This was absolutely the worst 5 star hotel we have ever been at. The room was old and dirty. Old and outdated is one thing, but dirty and full of dust is just unacceptable. We had major issues with the shower drain, water came all the way up till the room and into the carpet. We notified them multiple times, and nothing was done. We had to understand they were a small boutique hotel and getting somebody to fix it was not that easy for them they said. Nothing was done to make up for the horror we had with every single shower moment, except for ‘we are sorry’ but words don’t mean anything if you spent up to $600 a night!!!!!!! Ohhh and when I asked for a few extra milk cup (what is offered for free in the room) they informed me with check out that because of all the hassle he didn’t charge me for it. Insanity!! They are for free to begin with!!! And then again when I tried to vent all the issues with check out, (after I started that conversation, since they never asked how the stay was) the person talking to, did not let me speak, constantly talking through me and being as rude as he could be. What an awful hotel this was. The only good thing was that the location is great. But that is really really it. If you are willing to spent $600 a night, do yourself a favor and look for a hotel down the street. But by all means avoid this one.

This was absolutely the worst 5 star hotel we have ever been at. The room was old and dirty. Old and outdated is one thing, but dirty and full of dust is just unacceptable. We had major issues with the shower drain, water came all the way up till the room and into the carpet. We notified them multiple times, and nothing was done. We had to understand they were a small boutique hotel and getting somebody to fix it was not that easy for them they said. Nothing was done to make up for the horror we had with every single shower moment, except for ‘we are sorry’ but words don’t mean anything if you spent up to $600 a night!!!!!!! Ohhh and when I asked for a few extra milk cup (what is offered for free in the room) they informed me with check out that because of all the hassle he didn’t charge me for it. Insanity!! They are for free to begin with!!! And then again when I tried to vent all the issues with check out, (after I started that conversation, since they never asked how the stay was) the person talking to, did not let me speak, constantly talking through me and being as rude as he could be. What an awful hotel this was. The only good thing was that the location is great. But that is really really it. If you are willing to spent $600 a night, do yourself a favor and look for a hotel down the street. But by all means avoid this one.

Excellent staff , the manager of the property is professional , very helpful, personable.always available to help , I would rate the experience 5 stars because of their manager Kais

Excellent staff , the manager of the property is professional , very helpful, personable.always available to help , I would rate the experience 5 stars because of their manager Kais

This is by far the worst 5 star hotel experience ever… Wait a 5 star hotel should have WORKING showers. How about this one…. No one to fix problems, why would a 5 star hotel have maintenance team????? Because it’s a 2 star hotel ! Stayed here for the perks. Also many others. The pure lack of management alone is absolutely questionable. My perk was to not shower. No one answered to problems. They do say sorry tho! DO NOT STAY. It will ruin your trip. You will regret it !

This is by far the worst 5 star hotel experience ever… Wait a 5 star hotel should have WORKING showers. How about this one…. No one to fix problems, why would a 5 star hotel have maintenance team????? Because it’s a 2 star hotel ! Stayed here for the perks. Also many others. The pure lack of management alone is absolutely questionable. My perk was to not shower. No one answered to problems. They do say sorry tho! DO NOT STAY. It will ruin your trip. You will regret it !

We recently stayed here and thanks so much to Alexandre and team. We had the most fantastic stay. The hotel is beautiful and brilliantly placed. The staff were so obliging and couldn’t help us enough. The suites are spacious and very easy to operate. We can‘t wait to get back there.

We recently stayed here and thanks so much to Alexandre and team. We had the most fantastic stay. The hotel is beautiful and brilliantly placed. The staff were so obliging and couldn’t help us enough. The suites are spacious and very easy to operate. We can‘t wait to get back there.

Incredible hotel in an incredible location. We did not have the breakfast, so can’t speak to that. Boutique facility with about 20 suites. Bathroom is not well lit. Price dropped a week before travel, so value increased relative to other small hotels in the area.

The property is beautiful and well located. The suite was beautiful with plenty of room. Only issue is this is a tiny hotel and really does not have the amenities of a full service five star hotel. They try their best, but there is not a well seasoned concierge with knowledge of securing desirable restaurant reservations, tickets, etc. No lounge/bar on property. Front desk guys brings you requested items like ice or extra towels. No nightly turndown service.

The property is beautiful and well located. The suite was beautiful with plenty of room. Only issue is this is a tiny hotel and really does not have the amenities of a full service five star hotel. They try their best, but there is not a well seasoned concierge with knowledge of securing desirable restaurant reservations, tickets, etc. No lounge/bar on property. Front desk guys brings you requested items like ice or extra towels. No nightly turndown service.

Amazing small hotel, so beautifully decorated and they staff were fabulous. Nice spot to boot.

Amazing small hotel, so beautifully decorated and they staff were fabulous. Nice spot to boot.

Great staff, lovely hotel. No real bar or restaurant.

I didn’t be recognized as vip member. I send my shirt for pressing and they told me it will be done within 4 hours. But until i checked out I didn’t recive it! And i asked them to send it to my friend so he can take it but they refused! My shirt took 3 days in laundry just for pressing and they dont want to send it to my friend.

Outstanding

It's a wonderful boutique hotel on a quiet street just off Rue Faubourg St. Honoré which is one of our fave shopping streets in Paris. It has a warm, cozy atmosphere with spacious Suites that can accommodate families of up to four. Since it's a small hotel, staff are limited but they are friendly and helpful. They serve buffet breakfast in the morning but choices are limited so that's one area they can improve on. Overall, it's a great stay. We have actually been here at least thrice already and we will definitely be back!