Not easy to access the place to check in We arrived at 2.30pm hoping our 3 rooms would be ready. Told they might be soon and to come back in an hour. After returning, told the check in was 4pm and the rooms were still being cleaned. Returning at 4pm they were still not available. Did not get into them until just after 5pm. Not a great start for a one night stay. Reception said they would pass my concerns to manager. Next morning I asked if she had talked to manager and told no. He was in a staff meeting and was unavailable but she could give me his number to call later. I eventually asked where the meeting was, as I was not leaving before speaking to him. I had to go and get him as the receptionist wouldn't. We discussed the wait time checking in as check out was 11am and we didn;t get in until after 5pm. 6 hours to clean rooms ?? I told him I had taken pictures of the cobwebs all over the bedroom ceiling which definitely did not mean they were cleaned. He gave us a 30% discount on each room but the way the whole thing was handled by reception was totally unacceptable. Kudos for the discount but would not recommend this place at all. Reception were so rude and couldn't care less.

Not easy to access the place to check in We arrived at 2.30pm hoping our 3 rooms would be ready. Told they might be soon and to come back in an hour. After returning, told the check in was 4pm and the rooms were still being cleaned. Returning at 4pm they were still not available. Did not get into them until just after 5pm. Not a great start for a one night stay. Reception said they would pass my concerns to manager. Next morning I asked if she had talked to manager and told no. He was in a staff meeting and was unavailable but she could give me his number to call later. I eventually asked where the meeting was, as I was not leaving before speaking to him. I had to go and get him as the receptionist wouldn't. We discussed the wait time checking in as check out was 11am and we didn;t get in until after 5pm. 6 hours to clean rooms ?? I told him I had taken pictures of the cobwebs all over the bedroom ceiling which definitely did not mean they were cleaned. He gave us a 30% discount on each room but the way the whole thing was handled by reception was totally unacceptable. Kudos for the discount but would not recommend this place at all. Reception were so rude and couldn't care less.

Super loud squeaky floors- could hear people walking all night above us but great location!

Super loud squeaky floors- could hear people walking all night above us but great location!

We loved the apartment- spacious, clean, beautiful kitchen. We arrived later so we were not able to eat at the restaurant. A flight of stairs to get into the apartment- no lift. Great big bathtub, large comfortable beds. We wished we could have stayed longer.

We loved the apartment- spacious, clean, beautiful kitchen. We arrived later so we were not able to eat at the restaurant. A flight of stairs to get into the apartment- no lift. Great big bathtub, large comfortable beds. We wished we could have stayed longer.

We loved staying at here. The distillery and bar made for easy hanging out before bed. The staff was super friendly and helpful. Very clean and comfortable.

We loved staying at here. The distillery and bar made for easy hanging out before bed. The staff was super friendly and helpful. Very clean and comfortable.

Wouldnt stay here again, apartment 1 is in disrepair. Ripped, dirty carpets and uncomfortable beds. Disspointing! When i brought it up at checkout, they just agreed that the apartment is run down!

Wouldnt stay here again, apartment 1 is in disrepair. Ripped, dirty carpets and uncomfortable beds. Disspointing! When i brought it up at checkout, they just agreed that the apartment is run down!

Loved the east walk to city center and all the upgrades around the property. The waterside, their on site restaurant was disorganized and at the end of the stay, there were several charges to our account that did not belong to us. The staff members at check out got it all sorted. Other than the on-site restaurant, this was a wonderful place to stay!

Loved the east walk to city center and all the upgrades around the property. The waterside, their on site restaurant was disorganized and at the end of the stay, there were several charges to our account that did not belong to us. The staff members at check out got it all sorted. Other than the on-site restaurant, this was a wonderful place to stay!

Wouldn’t recommend this place at all. We stayed in apartment 11, there was a layer of dirt/dust everywhere and it smelt musty. The kitchen floor had been ‘repaired’ with duct tape and the living room carpet had stains all over it. It is a converted big house into smaller flats and you could hear the people upstairs moving about/flushing the toilet etc. Advertised as child friendly but all the coffee table/dressing tables had movable glass tops on them and there was an open fire with concrete all around it & no fireguard. The bathroom looked like it hadn’t been properly cleaned in a long time and there was stains on the bedding. I booked just a few days in advance and for the price I paid for one night (£250) it was shocking!

Wouldn’t recommend this place at all. We stayed in apartment 11, there was a layer of dirt/dust everywhere and it smelt musty. The kitchen floor had been ‘repaired’ with duct tape and the living room carpet had stains all over it. It is a converted big house into smaller flats and you could hear the people upstairs moving about/flushing the toilet etc. Advertised as child friendly but all the coffee table/dressing tables had movable glass tops on them and there was an open fire with concrete all around it & no fireguard. The bathroom looked like it hadn’t been properly cleaned in a long time and there was stains on the bedding. I booked just a few days in advance and for the price I paid for one night (£250) it was shocking!

We stayed in apartment 10. It is in need of repairs, cleaning and updating. The shower was gross. The towels were old and threadbare. You could hear upstairs neighbors way too easily. Bed was hard and uncomfortable. It is conveniently located and has free parking, otherwise completely overpriced for what you get.

We stayed in apartment 10. It is in need of repairs, cleaning and updating. The shower was gross. The towels were old and threadbare. You could hear upstairs neighbors way too easily. Bed was hard and uncomfortable. It is conveniently located and has free parking, otherwise completely overpriced for what you get.

Our stay was wonderful. We loved being so close to the River Ness and it’s beautiful walking paths. The Glen Mhor is also close to the center of town for easy access to food and shopping. One thing that would have been nice in our apartment was working windows in the dining and lounge area. It was very hot with no way to open the windows for relief as they were sealed shut and the sliding door was locked.

Our stay was wonderful. We loved being so close to the River Ness and it’s beautiful walking paths. The Glen Mhor is also close to the center of town for easy access to food and shopping. One thing that would have been nice in our apartment was working windows in the dining and lounge area. It was very hot with no way to open the windows for relief as they were sealed shut and the sliding door was locked.

Very well located, apartment itself very spacious and clean. Was lacking supplies and when I asked at desk for basic supplies they were not helpful or friendly at all. The area around the apartment/courtyard/alley the entire week we were there was constantly filled with litter. Regardless of those minor things we enjoyed our stay.

Very well located, apartment itself very spacious and clean. Was lacking supplies and when I asked at desk for basic supplies they were not helpful or friendly at all. The area around the apartment/courtyard/alley the entire week we were there was constantly filled with litter. Regardless of those minor things we enjoyed our stay.

May 2023, this hotel is run down, damp and outdated BUT during our stay we discovered it has a new management team and I have high hopes for the future. On the plus side, the location is brilliant and the staff are friendly. Currently, the apartments are sad, grubby and mouldy. Due to problems with the apartments, we stayed in three units during our six day visit. The bones of this place are good. It’s a vast, historic local stone building. But Wi-Fi is terrible, all the interior apartments look into the neighboring homes windows, the bathrooms and kitchens are worn out… the bedrooms are cramped and their are no luggage racks or furniture to put cases on. Deeply wish we had booked elsewhere.

May 2023, this hotel is run down, damp and outdated BUT during our stay we discovered it has a new management team and I have high hopes for the future. On the plus side, the location is brilliant and the staff are friendly. Currently, the apartments are sad, grubby and mouldy. Due to problems with the apartments, we stayed in three units during our six day visit. The bones of this place are good. It’s a vast, historic local stone building. But Wi-Fi is terrible, all the interior apartments look into the neighboring homes windows, the bathrooms and kitchens are worn out… the bedrooms are cramped and their are no luggage racks or furniture to put cases on. Deeply wish we had booked elsewhere.

We loved our stay in Inverness and it was made more pleasant staying at the Glen Mhor. Overlooking the river, nice friendly helpful staff, lovely breakfast each day, warm and comfortable room. Will return again on our next visit.

We loved our stay in Inverness and it was made more pleasant staying at the Glen Mhor. Overlooking the river, nice friendly helpful staff, lovely breakfast each day, warm and comfortable room. Will return again on our next visit.

The aparmtent was really nice. We arrived early and were abke to check in a little bit earlier aswell. We found all the staff we spoke to really helpful. The partment was clean and tidy and contained everything we needed. I would recommend anyone to stay here.

The aparmtent was really nice. We arrived early and were abke to check in a little bit earlier aswell. We found all the staff we spoke to really helpful. The partment was clean and tidy and contained everything we needed. I would recommend anyone to stay here.

What a lovely place! We were impressed with the cleanliness, the comfort, the kindness of all staff and the great location! We stayed in one of the apartments and would stay there again! The hotel restaurant is delicious and we highly recommend. We have only great things to say about this lovely place!

What a lovely place! We were impressed with the cleanliness, the comfort, the kindness of all staff and the great location! We stayed in one of the apartments and would stay there again! The hotel restaurant is delicious and we highly recommend. We have only great things to say about this lovely place!

we rent a 2 bedroom apartment for comfort. unfortunately the boiler was not working and it was not possible to shower, so we decided to take a walk to give time to do the maintenance, when we returned there was still no hot water and I returned to reception who informed me that the maintenance would work only the next day! !! they wanted to offer us a dinner in exchange, but I asked for a similar apartment to exchange, as we needed a shower, since we had traveled more than 12 hours. so they lent us a room to shower, the most humiliating thing I've ever been through! to get to that room, I had to go through the restaurant and out of it… in addition to the discomfort of taking a shower and having to go to the apartment, it felt like I was camping and taking a shower as a favor. bad solution. humiliating!

The property enjoys a convenient and picturesque location. Our apartment was spacious but needed a little updating. The staff were very attentive to our needs, for which we are most grateful.

Alright for an overnight, decent rate and free parking but the layout is odd and I am not sure I would use it as a base for a week.

Alright for an overnight, decent rate and free parking but the layout is odd and I am not sure I would use it as a base for a week.