I don’t like that I have to pay extra for parking. This is the first time that i have to pay for parking.. Nobody else in Visalia area charge for parking.

Personal was very helpful and friendly

My recent stay at this Hilton hotel was extremely disappointing and frustrating. Check-In Issues: - Upon arrival, we were given a room with a non-working AC. - After requesting a new room, we were asked to wait an hour while they attempted to resolve the issue. - During this time, we were even asked if we could stay in the room overnight despite the broken AC, as there were no other rooms available. Resolution Delays: - The clerk at the front desk gave us the runaround, and it wasn't until 11:30 PM that we finally received a new room. - This resolution was only achieved because a new clerk came on duty, and I had to call Hilton directly and Hotels.com to escalate the issue. **Misleading Property Description:** - The hotel is advertised as an ocean view property, but it is actually located next to the freeway, nowhere near the ocean. Hotel Condition: - The condition of the hotel is rapidly deteriorating, with visible mold and peeling paint. Overall, this was one of the worst Hilton experiences I have ever had. I would highly recommend finding a different establishment to stay at.

Good

Motion sensor in room kept turning off the lights. Hot water was tepid

Shower was only luke warm not hot. Can hear people talking and walking around in rooms. Fire alarm went off at 630am.

When I checked in, and been asked to pay 20 dollars for parking. There doesn’t indicate when I booked my room. I had my card ready and saw the pad with $213 amount. I mentioned I paid when I booked the room. The manager said I got a good deal with my stay but we were not there to take advantage of the hotel. The breakfast offered bagels without toaster and cream cheese, the oatmeal without brown sugar. We do not mind to pay for breakfast. But the experience is awful. I booked for 4 people room with bathtub. The room for us only has 3 bath towels and shower, Instead. The room number 331 is next to the high way and the paint smell is still strong. We tried to open the window and let the air flow in the night but the noise from the high way makes impossible to do so. The shower room is not well designed. My elbow hit the door bar several times when I had my shower. During the night, there is green light consistently blinking. Only way to avoid is close your eyes.