At first, I was happy with service as the pension is central in the old town and next to the port and beach. I was also allowed to enter the room early by 12 pm as I arrived directly from the airport. However, it was difficult to get confirmation of details for me to be able to get into the property, and the woman cleaning was the only one around to talk to and unable to help out. It is also a pain to have to use keys to open and close the bathroom and bedroom all the time. However, at the same time, it does provide a sense of privacy and safety. I had a long day out and was looking forwards to my night sleep. However, I was shocked to wake up in the middle of the night by 4.30 am with both the TV and air conditioning coming on at the same time!!!. Both remote controls were on the bedside table so I was left feeling as if someone had direct access to them or they were set up on alarm from previous tenants!?. I couldn’t sleep for a couple of hours after that experience and nobody to talk to about it at that time of the night!!. I managed to sleep until 10.30am and woke up feeling tired and as if I had waisted my morning. I would not stay again but I realised afterwards that I had booked a similar accommodation in Vitoria and was concerned about it.