Liked it all

No blinds for blackout lights as advertised. Had to ask for coffee and creamer and was denied even tho I’m in a studio . Housekeeping knocked way before checkout . Couldn’t book another day online for three hours and the representative told me to downgrade to motel 6 instead of studio. Cost more and has less and is on a floor they’re renovating . I couldn’t buy the instant noodles with credit or tap to pay.vending has no credit card payment method . Ice machine on first floor is broken and hot tub is out of order. Noisy neighbors during whole stay. Agent had me call Expedia to straighten out booking issues when Expedia explained to me that the company representative them self has to call Expedia to rent arrange and verify booking reservation of guests, not the guest. How misleading , disrespectful and insulting

No blinds for blackout lights as advertised. Had to ask for coffee and creamer and was denied even tho I’m in a studio . Housekeeping knocked way before checkout . Couldn’t book another day online for three hours and the representative told me to downgrade to motel 6 instead of studio. Cost more and has less and is on a floor they’re renovating . I couldn’t buy the instant noodles with credit or tap to pay.vending has no credit card payment method . Ice machine on first floor is broken and hot tub is out of order. Noisy neighbors during whole stay. Agent had me call Expedia to straighten out booking issues when Expedia explained to me that the company representative them self has to call Expedia to rent arrange and verify booking reservation of guests, not the guest. How misleading , disrespectful and insulting

First.room given was dirty or occupied. Second room looked like it was undergoing construction. No coffee maker hand towels rags cups tv remote and dust everywhere.

First.room given was dirty or occupied. Second room looked like it was undergoing construction. No coffee maker hand towels rags cups tv remote and dust everywhere.

I made a reservation and a few days later when I went to check in Was told there were no rooms so I then Had to scramble to find another hotel which was terrible.

I made a reservation and a few days later when I went to check in Was told there were no rooms so I then Had to scramble to find another hotel which was terrible.

Recent fire smell of smoke everywhere. Arrived late and no record of reservation. Had to wait an hour for receptionist to clean a room. Joann receptionist was a trooper! She manned front desk and readied room!

Recent fire smell of smoke everywhere. Arrived late and no record of reservation. Had to wait an hour for receptionist to clean a room. Joann receptionist was a trooper! She manned front desk and readied room!

We had reserved a room with 2 queen beds. When i got there the convierge told me he didnt have my reservation. So i had to call hotels.com customer service. They didnt send the confirmation to the hotel. After we confirmed the reservation, the only room available didnt have housekeeping. So the concierge himself went to chamge the bedsheets and towels. We go to the room. The floors looked like they had just finished remodeling. Drywall mud and dustThe toilet had brown stains on the inside of the lid to the toilet. The towels were disorganized tossed on the bed. I have a toddler and things on the floor often make their way into their hands. There were a couple drywall screws that could have made their way into his hands or our feet.

We had reserved a room with 2 queen beds. When i got there the convierge told me he didnt have my reservation. So i had to call hotels.com customer service. They didnt send the confirmation to the hotel. After we confirmed the reservation, the only room available didnt have housekeeping. So the concierge himself went to chamge the bedsheets and towels. We go to the room. The floors looked like they had just finished remodeling. Drywall mud and dustThe toilet had brown stains on the inside of the lid to the toilet. The towels were disorganized tossed on the bed. I have a toddler and things on the floor often make their way into their hands. There were a couple drywall screws that could have made their way into his hands or our feet.

It was a nice basic hotel. No breakfast, no restaurants, no phone in the room but a nice clean hotel with friendly people. Exactly what I wanted not very handicap friendly

It was a nice basic hotel. No breakfast, no restaurants, no phone in the room but a nice clean hotel with friendly people. Exactly what I wanted not very handicap friendly

Very good and well maintained

Excellent service. Staff members are friendly and always ready to help.

Excellent service. Staff members are friendly and always ready to help.

Very good and well maintained

The things we didn't like was having to change rooms because the AC was not working but other than that everything worked out and everything was really great only wish you all had breakfast in your hotel but grateful you had coupons hopefully next time you don't have to change rooms and we can use our coupons to eat somewhere. We also truly love that you are pet friendly.

The things we didn't like was having to change rooms because the AC was not working but other than that everything worked out and everything was really great only wish you all had breakfast in your hotel but grateful you had coupons hopefully next time you don't have to change rooms and we can use our coupons to eat somewhere. We also truly love that you are pet friendly.

Hotel.com screwed up the reservation. It had a wannabe kitchen. We had to give a $100 deposit to get things to cook with. Very disappointing.

Hotel.com screwed up the reservation. It had a wannabe kitchen. We had to give a $100 deposit to get things to cook with. Very disappointing.

It was great when we finally checked in. Hotels.com never sent our room reservations. After we tried checking in I had to call two times till they finally fixed it. I was told I would get $50 on my reward to use for the future. I hope you guys follow through. But hotel was amazing onced checked in

It was great when we finally checked in. Hotels.com never sent our room reservations. After we tried checking in I had to call two times till they finally fixed it. I was told I would get $50 on my reward to use for the future. I hope you guys follow through. But hotel was amazing onced checked in