The best thing about this hotel is that you can view mt fuji from the balcony. The hotel is quite old but everything is clean and in good shape. The staff is very helpful guiding me to take the right bus to yamanaka and gave the best assistance they could. Food is generally ok and I will say the price speaks everything and its definitely for good value. A lot of Japanese stayed in the hotel during our stay as well.

The best thing about this hotel is that you can view mt fuji from the balcony. The hotel is quite old but everything is clean and in good shape. The staff is very helpful guiding me to take the right bus to yamanaka and gave the best assistance they could. Food is generally ok and I will say the price speaks everything and its definitely for good value. A lot of Japanese stayed in the hotel during our stay as well.

Breakfast buffet is good. Staffs are courteous.

Breakfast buffet is good. Staffs are courteous.

Friendly staff, clean, but the rooms are in bad condition with marked walls and an outdated feel. The furniture is at least 20 years old, the shower was disappointing, etc. For how much this hotel is charging per night it should be in better condition.

Friendly staff, clean, but the rooms are in bad condition with marked walls and an outdated feel. The furniture is at least 20 years old, the shower was disappointing, etc. For how much this hotel is charging per night it should be in better condition.

Very friendly staff and amazing views.

Very friendly staff and amazing views.

Great staff, very clean, easy access to the city, but outdated.

Great staff, very clean, easy access to the city, but outdated.

Big rooms, good view of mt fuji. Staff was the most unhelpful, no customer service at all.They have a shuttle but will only allow you to use it once a day.Most of the time you have to catch a taxi if you are going out multiple times a day. Its the most inconvenient location to stay. Not worth every penny of the price you are paying. Even the best view of Mt fuji in your room would not compensate for the hassle of bad customer service and inconvenient location.

Big rooms, good view of mt fuji. Staff was the most unhelpful, no customer service at all.They have a shuttle but will only allow you to use it once a day.Most of the time you have to catch a taxi if you are going out multiple times a day. Its the most inconvenient location to stay. Not worth every penny of the price you are paying. Even the best view of Mt fuji in your room would not compensate for the hassle of bad customer service and inconvenient location.

Difficult to find if walk from train station at night time

Difficult to find if walk from train station at night time

Facility is very old, I think because of the carpet that they have been using for a while, it made the hallway smell

Facility is very old, I think because of the carpet that they have been using for a while, it made the hallway smell

We were so happy to choose this hotel for our Fuji trip. First up, it has unrivalled views of Fuji, across the forests and closer than any other hotel in the area, plus every room has a view and a balcony, the photos I have attached were taken from our balcony. We chose the room for 3 people which consisted of 2 good sized rooms each with 2 extra large single beds; a good bathroom, bar fridge, dining table and 4 chairs. We loved the fact that we were the only Australians in the hotel, especially after a week’s skiing in Nozawa where it seemed that EVERYONE was an Aussie. The hotel buffet breakfast was first class, the service was faultless with fabulous attention to detail. The onsen was really good and well equipped with towels, shampoo, moisturisers, hair-dryers... all very impressive. It’s not in the touristy lakeside area, but we loved all the surrounding restaurants and the shopping centre across the road. For a hotel that is definitely not in the top level price range, it ticked all our boxes and we are pretty fussy.

We were so happy to choose this hotel for our Fuji trip. First up, it has unrivalled views of Fuji, across the forests and closer than any other hotel in the area, plus every room has a view and a balcony, the photos I have attached were taken from our balcony. We chose the room for 3 people which consisted of 2 good sized rooms each with 2 extra large single beds; a good bathroom, bar fridge, dining table and 4 chairs. We loved the fact that we were the only Australians in the hotel, especially after a week’s skiing in Nozawa where it seemed that EVERYONE was an Aussie. The hotel buffet breakfast was first class, the service was faultless with fabulous attention to detail. The onsen was really good and well equipped with towels, shampoo, moisturisers, hair-dryers... all very impressive. It’s not in the touristy lakeside area, but we loved all the surrounding restaurants and the shopping centre across the road. For a hotel that is definitely not in the top level price range, it ticked all our boxes and we are pretty fussy.

View from room is superb as facing Mount Fuji

View from room is superb as facing Mount Fuji

Shuttle service provided was very efficient and drivers were very polite & helpful. Will be better if the Onsen window is facing Mount Fuji.

Shuttle service provided was very efficient and drivers were very polite & helpful. Will be better if the Onsen window is facing Mount Fuji.

The hotel itself was a little older and could do with improvements but location, amenities and customer service more than made up for everything. I would rate the conditions 3 out of 5 stars but everything else 5 out of 5. I do travel a lot and do not right an reviews but wanted to write to let everyone know that the hospitality and customer service for this hotel was outstanding and what put this hotel far above others that I have stayed at

The hotel itself was a little older and could do with improvements but location, amenities and customer service more than made up for everything. I would rate the conditions 3 out of 5 stars but everything else 5 out of 5. I do travel a lot and do not right an reviews but wanted to write to let everyone know that the hospitality and customer service for this hotel was outstanding and what put this hotel far above others that I have stayed at

Very great view and able to see Mt. Fuji in the room. a bit old in hotel and room decoration, but acceptable. unfortunate to see a spider in the room.

Very great view and able to see Mt. Fuji in the room. a bit old in hotel and room decoration, but acceptable. unfortunate to see a spider in the room.

Japanese are 10-20 years behind on food/health education. Besides this everything was great. Beds a bit small, though I'm a bit tall, my issues won't be many people's issues. Great place if you want to trek Fuji early.

Japanese are 10-20 years behind on food/health education. Besides this everything was great. Beds a bit small, though I'm a bit tall, my issues won't be many people's issues. Great place if you want to trek Fuji early.