Comfortable bed. Very helpful staff. Room service was very quick in preparing the food.

Nice hotel and personal. Direct connection to shopping centre at lobby. Satisfying breakfast.

If you want to stay in a secure, well maintained and close to major business centers in the city this is the place to stay. I frequently visit Caracas and this hotel has always kept a safe environment for the business traveler

I have been traveling to Venezuela for more than 15 yrs. The Lido Hotel is the best hotel for the business traveler. It is safe and well maintained. Close to government and banking centers

Caracas is not a safe place. this hotel is safe, internet works fine and rooms are fine...so definitely on the list of the few places where one can go

The Lido is a great business hotel in Caracas. The quality of the staff and facilities are excellent for conducting meetings in a safe and private environment. The rooms are spacious and clean.

Location is OK. Check how clean is your room. Multiple hairs on the bed, quite disgusting. Got my room changed, that one was OK. Breakfast is OK. Internet is good. Expensive for what it is, but it's Caracas.

This is billed as a luxury hotel and the room was big, bed massive etc., but the service was flaky. The staff hammered on the door even though the "do not disturb sign" was out and the minibar didn't get serviced on other days when I was out. Breakfast was dull, with cold plates for hot food which was not replenished when exhausted. They make the restaurant sound like a gourmet establishment which probably deters guests who just want a square meal. It was empty and characterless. Security was comfortingly visible with burly men with radios standing officiously in the lobby. That I appreciated very much. To be fair the prices are a result of the foreign exchange policy but my contacts in Caracas tell me there are much better options.

It was awful, my room was always cold and my request to have heater fixed were ignored. The shower pressure was none existent it was a dribble. My friends car was damaged by valet and the hotel could care less and did nothing to correct the problem. Even tho I was paying several hundreds of dollars a night pay per view movies were not available. The hotel claims to have a spa, what a joke. It has a gym no pool no jacuzzie no in house spa services, I made an appointment for a massage, the room was dirty and there were no robes or slippers, not to mention it was one of the wrose massages I have ever had. In short a terrible place to stay.

Loved the hotel and all it's amenities. The staff is pleasant and the rooms were great. Conveniently located for an out of towner and would recommend to anyone.

Hotel is fine but the minibar prices are outrageous. They are not labeled and I found out at the time of checkout that a bottle of water cost nearly $30!

It is known that Venezuela is quite expensive! The Hotel is five star and has good service, but lack the Food Quality we are accustomed, they certainly do their best.

This is a comfortable 5 stars hotel, well located and business focused. Breakfast buffet is a regular buffet.