Clean and tidy

Nothing was all good

Friendly staff

When we were looking on booking.com I filtered swimming pool and restaurant in hotel, this hotel came up. My son was elated thinking it had a swimming pool at the hotel. My husband and i were happy with a restaurant that we wouldn't have to leave. But no pool and no restaurant at the hotel. The breakfast in the morning was terrible. The coffee maker machine didn't work, no sign to say it wasn't. The cold breakfast was awful. The pancakes were freezing and rubbery. The Croissants tasted bitter. Not a good nights sleep with the music at the clubs until 3am. It was just disappointing. It's the first time we've used booking.com in years that I can say we are disappointed.

Location

Shower head was broken and had to hold it. Obviously previously reported as broken connection was not present. Breakfast was continental as the extractor fan was broken in the kitchen. Car parking is premium and the hotel should look at gaining discounted spaces for visitors. Everywhere is mainly permit or resident parking with many vacant spots.

Clean big room. Very spacious and layout thought through.

Breakfast was a little light

It was clean and the bed was very comfy .I like the room size and happy with the amount paid . I enjoyed the breakfast too ..it was amazing.

We could not connect to Netflix because of the internet which was quite disappointing.

Nothing.

The hotel poor administration. They started the hotel recently having a private club operating just under the building without making the rooms on that side sound proof. When I complained they LIED to me. The reception called a pub at the opposite side of the hotel and he mentioned that he sorted the issue. WRONG . The music was playing until 4:30 in the morning. From the club below and not the one just below. I feel sorry for the business as they will learn the hard way. Customer satisfaction and good references are very important for a start up like they are. They can not fool people for a long time. In my case, what bothers me more is the way they handled the incident. They LIED to me ...by pretending they try to solve the issue. Money come and goes. Reputation stays.

Reasonable price, good location

Breakfast with little selection but included

Staff were very pleasant and room had nice clean bedding .

Having mobility issues there was no parking close by for disabled people or for anyone else. Room was very stuffy as unable to even open the windows a fraction . Air conditioning needed to be on all the time as so hot and stuffy . Slow running water so perhaps sort the water pressure . Crumpets were stale and the supposedly ‘Orange juice ‘ was just like squash . Someone was smoking weed and could smell it all along the corridor.