very nice decor in the bar and restaurant area very clean room

odd room furniture. fridge placed by the door on its own….table and chairs not matching. nice room but just looked a bit odd

Very friendly and exceptionally helpful Reception staff. I did not like the room we were initially allocated. It was absolutely no problem to be offered a much better room with a view

The breakfast was disappointing some of the items were warm rather than hot and some were not replaced when empty not good for a hotel of this standard. The price of £18.50 is way over the top, I thought the cost of £74 for the four of us was nowhere near good value for an offering of merely standard breakfast items.

its very lovely, pleasant surrounding grounds, nice bar and foyer area, staff all very very pleasant.

WEDDING PARTIES! there absolutely should be separation between weddings and non-wedding guests.

convenient for the event we were attending. Beautiful setting very helpful staff great breakfast

nothing really! Bed smaller than we’re used to but it was comfortable

Restaurant too expensive

beautiful location and lovely historic building

shame it doesn’t have a pool or gym!

breakfast was fantastic and room was very comfortable

location,views and bar and restaurants

sadly our room smelled quite badly and tv didn’t work. over dinner they offered us another room but we declined as only a quick overnight and we had unpacked etc

plenty of parking and for such a busy area the hotel had lots of grounds. Two weddings when we visited, but this did not intrude on our visit

the creaky floorboards outside our room and the not so sound proof rooms

staff, room OK, food OK

breakfast was ridiculous queues, not enough tables, given table then waitress gave it to someone else while we got in line. Q 15 mins for food some food ran out, juice ran out not enough staff. Dont do events if you cant cope.

The room was classed as Superior Twin Room. Having stayed in several hotels both us felt it should be just a Twin room as it was far from 'superior'. On arrival there seemed to be a lack of tea and coffee facilities which we later found in the wardrobe ? . In the bath room there were three items to wash with, shower, body lotion and hair shampoo plus a tiny hand soap, this was for two sharing adults. We felt these should be doubled up as one person can easily use these up. The 'pop up' on the sink was broken so not good maintenance, however there were enough towels and everything was freshened up during the following days cleaning.

As we asked for a quite room we were surprised to not the guests in the room above could be heard as though stomping about making sleep hard.

location , very clean breakfast was very nice , good choice

outside was a mess no atmosphere in the hotel . staff looked bored and miserable which put a downer on the stay

Appearance, parking, setting, quality inside.

Bed was little too firm.

Lobby, Location and friendly staff.

Rooms require refurbising. Damp stains on ceiling. Beds not as comfortable as expected.

staff superb, hotel really nice and food great

huge drunk crowd gathered outside smoking and inside the lobby til 1:30am. windows in the room rattled non stop through the night

close to our daughter

bo Nell boy to help with a log of luggage

Great parking, lovely building, easy to get to. Good location.

Nothing

Only stayed for one night on business. The hotel was great value, the room was a good size and was nice and clean. The staff were very friendly and attentive and the breakfast was lovely. Will be back to stay next time I'm in the area

The room was a little cold when I arrived, but once I set the correct temperature, it warmed up quickly