location was good

lumpy small pillows

Super friendly staff - and very comfortable beds

Decor a bit tired

the bathroom floor was full of water, furniture needs upgrading, the price is too high for an older hotel. we paid less for a new hotel with more amenities. would not recommend it.

This hotel surpassed our expectations. It was comfortable, clean, the staff were SO accommodating and friendly. The view from our room was nice and we appreciated having the desk in the room to work from. The microwave and fridge were perfect too, plus the room size felt big. We will definitely recommend this place to anyone looking to stay in Prince Rupert.

location great!

Staff is polite and friendly. Room is clean & well organize

Breakfast is really poor .There are not many choices Room size is quite small for the price we paid

location was great.

breakfast wasn't great and staff weren't friendly but weren't mean

Was close to the ocean

Room was dirty. I let them know first room was dirty. They upgraded us but the second room was also dirty...

I just stayed to have a nap then get on the ferry I probably would have had a bath as well but I was grossed out by the hairs

The dirty tub

Rooms are nice, location is good, and the complimentary breakfast was great.

The staff were very rude and very unwelcoming.

location was great access to stores and restaurants the free breakfast was good but the breakfast lady was exceptional

proximity

something i didn’t trust with staff. they took my credit card details twice. i will keep an eye on my statements as i don’t want any fraud to occur.

Location ..cleanliness

Water

The breakfast was fantastic

The curtains would not close and the shower/ bathtub is broken in my room (no water usage)