I called the same day I booked to make sure I was on the first floor as I would be bringing my ESA. Never did they mention there would be a fee (which is illegal but the manager decided to fight with me about it and I informed her I will not be paying as legally she cannot charge me). So the manager ended up waiving it. But there was no notes on there system nor was I on the first floor. Funny enough the week before when I stayed I was on the first floor. This request for both visit was made on the same day on the same call. So I check my statement the next day and of course there was an extra $75 charge. I had to request twice for it to be reversed.

Friendly staff. Cleaner than most comparable hotels. Price was good

Good size rooms

Breakfast is very minimal...staff ignored you if you asked for something they're out of. Stayed here 5 times and gets worse little by little. Replaced kid friendly drinks and energy drinks with beer and alcohol for new clientele. Will be our last time here.

Easy access, clean and friendly staff

The beds are too firm for my liking

The 2 bedroom suite was spacious and clean. The kids had enough space to not be on top of each other all the time like in standard rooms. Kids loved having to bathrooms. Kitchenette was good enough to make simple meals. Breakfast was good. Plenty of options for picky eaters. Applebee's was at the end of the hotel parking lot.

Pay to park in the hotel parking lot.

great breakfast selection. friendly staff.

old building you can hear other rooms noise .

friendly staff always helpful

always had to seek clean towels

Nice and comfortable facilities. Room felt very clean and private.

The staff are friendly

Not clean pr comfortable at all and the AC kept making sounds that didn’t make me sleep

Easy on and off I 10 Free breakfast is nice Spacious with a kitchen.

There were cigarettes butts in the flower bed, I wish smokers would.clean up after themselves. You can tell the outdoor smoking areas.