Location was excellent and close to a lot of the shopping and restaurants. Staff was very nice and accommodating. They Also had a good breakfast that offered a variety of breakfast foods. The only disappointment was the pool was closed because they were waiting on a part for the pump.

Conveniently located and easy to find.

Parking was inconvenient and the pool was cloudy.

Beds

I have paid for the room twice cash at hotel and through booking. Com

Did not eat breakfast but dinner was great

Nothing the staff were ignorant and rude and when I complained about my two-year-old being woken up by a dog next to me every 2 hours. Because it was barking they told me there was nothing. They could do even though they had more rooms that were available and basically told me that I had to deal with it.

The room had trash under the table the sofa. When my 2 year old turned the jets on in the tub the water turned brown Took my 2 year old to the pool and the pool was cloudy and all kinds of hair and other stuff floating in it. The pool heater wasn't working either. The other guests weren't watching there kids as they threw a ball and hit my 2 year old in the head. A guest had a dog that backed all night so I didn't get any sleep and the dog kept waking my 2 year up . The king bed was so old it had sunk in and it was so uncomfortable. Especially since I have 18 bad disk in my back. I will never stay here again or recommend this hotel and I travel a lot.

We were able to have a gathering at the pool for our son birthday

The pull out bed was stained up and the kids could not sleep on it, we requested for extra pillows and covers and wash clothes and towels and never received them, requested for the room to be cleaned while we were out of it and it never happened and the trash was not taken away either. They could not change us to another room, so the kids had to sleep on the floor, which was very uncomfortable for them, and then my phone and charger was taken from the pool area and I have yet to be contacted about checking the camera and seeing who took them.

location was nice.

that they over charged me

The room was clean and spacious

I had to walk too far to my room and they didn’t have meet my request said they didn’t get my request. So they couldn’t accommodate me

Breakfast was delicious and the hotel is right next to I20. Clean floor to ceiling, big cozy bed in a Spacious room. Neutrogena toiletries!!!

That I didn't stay another day

Ok

Rooms not clean

Location. Your breakfast hostess is the best. She is so personable and keeps the breakfast area clean and well stocked. Your night desk person is a great employee too. He went above and beyond helping me get supplies for our room.

I didn’t like that our trash cans weren’t emptied every day and our towels weren’t restocked daily. We were at the hotel for 5 nights.

The staff was so nice and polite

I didn't like the room wasn't throughly cleaned. The Pillows and chair had dirty spots on them.

Loved that our room was newly remodeled!

Hated that the parking situation wasn't better. I feel like it could have been