The cleanliness and friendly staff

It didn’t have refrigerator or microwave. Considering that the breakfast wasn’t included with the room @ $250+ a night

Room door was not latched when we arrived, had to request shower gel and soap as was missing from room. Room temp was warm so lowered to 70 degrees when we checked in ar 4:30pm. Temp didn't drop in room until overnight.

The location was perfect and the rooms were very clean.

Pillows weren’t very comfortable and I wish the double rooms we booked were queen size beds instead of fulls but I don’t think there would’ve been room.

Attended grandson's wedding at hotel and it was great for a wedding venue.

No safe or refrigerator in room. Room could have had more wall plugs. Room somewhat pricy due to all the extra taxes,etc. Parking is extra in hotel garage.

My reservation included breakfast, but upon checking in, was told by the front desk that it didn't. We ate breakfast at hotel anyway and paid as it is terrific and staff are fantastic. As I was checking out I spoke to front desk and showed them my reservation, which did include breakfast so they said they would take care of it for me as I had used the same card and it would be refunded.

The hotel was close to so many things to do. We parked in the hotel parking deck. We walked everywhere and had a great time. The staff was friendly and accommodating. The room wS inviting and the bed was very comfortable. Especially after a long day of walking.

Being so close to main attractions, safe environment, very nice rooms, comfortable beds, attentive and friendly staff. Restaurants on site are open during usual meal times. Late night bar for those who want a nightcap. Indoor parking garage available.

No mini fridge or microwave in the room. We were expecting at least a mini fridge and this meant readjusting so we could use ice for our milk and other drinks we brought. While the breakfast buffet cost $15 per person, some of the breakfast items were the same quality as a lot of hotel's free continental breakfasts. A couple of items went well above that.

It was a block from the Midland Theater. Easy walk there.

No fridge or microwave in the room. I did bring my own snacks which was a good thing as the pantry prices were horribly high.

Nice location, nice building, and room.

Lots of issues with housekeeping. When I arrived, a set of my bathroom towels was on the floor (I think they fell). When I went to get ice, my ice bucket had a several inches of water in it. When I showered, the liquid soap dispenser was empty. I called the front desk to get it refilled and they said they would do it but the next day it was still empty. Maybe Hilton should try paying its staff more so these kinds of issues don't happen.

classic old school atmosphere. rooms updated and exceptional . the drum room lounge, was best hotel bar, I have ever been to.

nothing

We accidentally booked a wheelchair accessible room and our view was of nothing. Our bad though

i was severely injured in my fingers due too the window falling off the rail , I went to the hospital due to my work being computer intensive I can not type well now. you’ll be hearing from my lawyer .

i was severely injured in my fingers due too the window falling off the rail , I went to the hospital due to my work being computer intensive I can not type well now. you’ll be hearing from my lawyer .

Everything!

Only one, having to check out!