Very clean and nice. Shuttle service was cool too! Great view!

Staff were friendly although they seemed to be frustrated at times with the transition they were going through at the time of our visit. Room was spacious Proximity to space needle was handy

The hotel was in the middle of transferring to a different company. We didn't know this when booking and in fact it changed names between when we booked it and when we stayed!! Very confusing The room appeared tired and in need of updating. A cracked sink in the bathroom as an example with taps showing signs of age. Towels and robes still in previous name of hotel. Building work taking place at ground level

Clean room with champagne, superb location above whole foods and near restaurants/coffee shops, friendly staff. Will stay here again.

All was great. It took a bit of time to check in due to new system issue with Booking.com.

Nice location

It’s going under construction so it was a little inconvenient.

The check in desk at the hotel was not very impressive, would be more fitting for a small 2/3 star hotel. We looked for the restaurant and bar and couldn't believe it. The so called restaurant was not much better than a work canteen, hard chairs bright lights etc. The bar was in the same room with seating for three people max. I thought i was booking a four star hotel and after a 10 hour flight we were very disappointed. I think the guy checking us in could feel we were not very happy but we didn't say anything as we had no where else to go. He upgraded our room which was very kind of him. There is a supermarket under the hotel, we ended up buying a pizza from the deli and had it in the room, not what we had planned.

The bathroom has a wonderful tub with bath salts and a bath shelf. I wanted to linger. Staff are helpful. Super clean.

They could use additional elevators and there is some construction on the entrance.

Wonderful rooms with large bathtubs, fantastic staff, great breakfast buffet with exceptional bacon, one of the best we’ve ever stayed in

A stability bar near the tub could help getting in and out of our baths.

The room was fine.

We paid full rate for a 4 star hotel going through refurbishment. Very disappointed as there was no bar, room service etc. If I knew this was going to be the case I would have stayed somewhere else in Seattle.