It did not live up to expectations of an expensive and prestigious company.

The location is in a dead downtown where there is NOTHING nearby. There is a food court accessible that is only operated on weekdays midday. The hotel’s bar/restaurant is closed on Sunday, only opens at 3 pm and closes at 9 on Monday. The hours are posted only when it is closed, so there was no way to know on Saturday that it was closed on Sunday. And when expected that it was open until 11pm, SURPRISE, it closes at 9 on Monday. There is nowhere to eat nearby — downtown closes at 5. The main entrance is not handicap accessible. There are about 10 stairs and no ramp even though there is plenty of space to put a ramp in. Wheelchairs have to enter through the garage ramp among the cars. There was no maid service to our room on Saturday and Sunday. This is a poor choice. I have two more days here and right now with all food choices closed, I am starving. The breakfast is overpriced at $15 and it might have been closed on Sunday (I didn’t check).

Staff was great and helpful

Beds were hard

I liked being able to walk every where we needed, but I was a bit disappointed that there was not a hot tub nor a complimentary breakfast since I've stayed at cheaper hotels which have had both, other then that I had no complaints and would stay there again

Location great. Amenities great.

We were not notified that we needed cards to eat breakfast as price was included in stay. Another couple had paid for their breakfast 2 days in a row stating they thought it was included. We had to inform them to go to front desk to get voucher. Also upon checkout I was surprised with a $22 parking fee which apparently I was notified about. This should have been more obvious. We can choose the nights, amount of people, etc. It should then ask if you need to park a car to add that to total. These two things soured my stay and view of hotel.

Nice room, good connecting bar/restaurant, comfortable bed and friendly staff.

Parking garage was a little spending for overnight parking and the snacks were way overpriced.

clean

only 3 towels in room for 4 people: no breakfast included for price

Close to venue

Room was too hot, construction on property, wheelchair lift for pool did not work. Parking was not free. No free breakfast. No room service unless requested

The price and having to pay for parking.