the rooms were nice and had great views

The rooms were nice however customer service was a mess. A trainee checked us in and made it sound like everything was okay when she handed us the room keys. However, before checking out Zach told us one of the rooms was temporary and we should have vacated it, even though I very much booked the room and had proof that I did so. When I explained the confusion he continued to blame us for their mistake and said that we should not have booked them through booking.com. Then take your hotel off booking.com duh. Ultimately, employees need to better communicate with each other and not point fingers at guests for their mistakes.

Everyone was very friendly. Loved the location. The room was clean and had plenty of amenities.

We couldn't get hot water. The water was at most lukewarm. That's the only thing we wished was better. However, it wasn't cold so not the worst thing in the world.

great decor and style- comfortable beds. Great location. staff (Madison) was amazing and super welcoming and helpful.

location.

the ramp was really tight.

The room was clean.

We paid extra to have a high floor, only to discover that the only view was of a building across the street.

Very clean. In the city centre. Good coffee.

The was not very healthy. All the foods served had a lot of sugar and/or grease, except the fruits. No maps in the reception.

location, and delicious local breakfast.

The staff were very friendly and accomodating.

Nothing, really.

The breakfast wasn’t great but it wasn’t horrible.

The curtains in the room let in a lot of light and made the room very warm during the day

Perfect location, very friendly & helpful staff, room was clean & comfortable, breakfast was just right. All in all a great hotel. Loved the robes too!

Parking was expensive but typical for big city.

Beautiful, mid-century modern, retro, masculine decor. The room was spotlessly clean - absolutely perfect. The staff was helpful and attentive. Breakfast was great for continental breakfast and included fresh bakery pastries, a hot sandwich option, cereal, yogurt, granola, eggs, juice, etc.

Seems like a small thing but since I drink tea it is relevant. There were tea bags in the room but no source for hot water as the coffee machine could not simply produce hot water. :/ The front desk seemed slightly understaffed as I observed (and experienced) patrons waiting in a long line for check-in at times.

Amazing hotel! Comfortable beds, huge room, nice bathrooms and super clean!

The vegan breakfast option aren't so great, but the rest was really good!

Great location, friendly staff

Broken and clogged sink and had to change rooms

Breakfast was decent. I really liked the coffee machine in the hotel room. Tasteful decor and layout. Hotel staff was kind and helpful.

Walls were thin and we were able to be heard from outside of our room.

The hotel was very well put together even while it looks like they were doing some renovations elevators are some of the fastest I've ever been on

Staff was personable. Bed was comfy. Close to some fun spots.

Parking ramp is tiny! Don't drive your truck. Expensive too. $35 for twelve hours. Security came to my room at 3 am and we just fell asleep with the TV on. Crazy!

Cute decor, convenient parking, great location, very clean.