Friendly staff, new facilities. Clean and comfortable

N/A

Everything, the staff had great customer service! The room was clean, sheets spots free, bathroom clean, and quick and swift check in

Nothing

Very Clean, friendliness, has a shuttle bus pick you up for the game at neyland stadium!

Breakfast starts kinda late.

This tired was a good pit stop but I don’t know that I’d stay here again… it was conveniently located and that was it!

The bed was nice but the room wasn’t anything special

Breakfast was very good and staff was friendly

Fitness center closed for renovation and limited parking

Close to UTK.

The bathroom door would not close completely.

Liked the location & that it was updated!

I didn’t like that some of our lights in the room weren’t working & that the pool was outside

It was clean and well maintained.

We were expecting breakfast on the morning of our departure. Breakfast was included in the price of our stay. There was NO breakfast. Obviously the person responsible for that duty did not show up that morning. There must not have been a back up person for that job. People, transit workers who expected coffee and a good breakfast before a hard days work in hot weather were very disappointed, so were we. There should be at least a refund for the price of breakfast for each person. We have stayed at this motel several times and were always pleased with all of the services. Not this time. Someone dropped the ball on breakfast.