Staff was friendly and helpful. Loved the availability of the shuttle

Very quiet area, clean! Check in lady was very pleasant and proficient.

Nothing

I lovedddddd Fatima! She was so knowledgeable of the area, extremely friendly, and just overall went above and beyond for us!

Front desk staff were absolutely wonderful. Treated our kids so nicely. Breakfast was stocked and tasty every day. Pool was clean.

Room not cleaned daily and the one day when it was not everything was replenished.

Excellent expected continental

Bedside light dead called desk for a light bulb never came

Everything was great except two things! No toilet paper! Also I requested two beds as I was with my adult daughter. After going to the farthest room from front desk there was one bed. When I called they were full and offered a pull out couch. Not the greatest night

breakfast

pool was in bad shape

Everything inside the hotel was clean and fresh. Our room was huge! It had 2 queen beds and a pull out couch. This was enough room for our family of 5!

None.

Facility was clean and location was easy to get to. All staff members were nice, and helpful.

Did not like that at 9:20 am when we went down for breakfast (ended at 10am) that there was no biscuits left or oatmeal. We sat in the dining area eating and chatting and the never replaced them.

modern up to date facilities

Location

Noise

The staff was very friendly. The breakfast was good and nice selection.. my great grandson loved the pool

wry nice staff.

a little dated.

The staff was super friendly.

a little dated.

Friendly staff and very comfortable bed

Pool was cold so would of loved to use it

Had a lovely 4 night stay here. Reception staff were warm and friendly on arrival after a stressful jouney from the UK, and continued to be helpful whenver we needed them. Bedroom (room 308) was impeccably clean, nice large bed and plenty of towels in the bathroom. Decent shower with plenty of power and hot water. Great location to get over the river for the Bengals. The $1 shuttle bus that links Newport to Covington via downtown Cincinnati every 15 minutes was a welcome surprise (it stops directly outside the hotel) - they really should mention this in the hotel facilities as it was a real bonus. Reasonable breakfast with plenty of choice.

The only thing I didn't like was the paper plates and plastic cutlery at breakfast, but that didn't spoil my stay.

The breakfast was terrific. The staff was very professional and very courteous!!!

The noise coming from other rooms. The walls are very weak. Kids running at 6:30 am in the room above us and you would of thought they were right in our room. Had to call front desk.

very nice, great location