The hotel was clean, quiet and comfortable. The front desk personnel were friendly. The free breakfast included was very good. I’d definitely stay here again!

room was clean and staff very good

needed a step to get in bed very dangerous and mattress too hard

The front desk agent was friendly and helped us check in quickly after a long day of travel.

Very friendly helpful staff. Wonderful hot breakfast. Clean, comfortable room.

Not a thing.

Clean and neat. Nicely kept. The staff was very professional and nice!

Can’t think of anything

The people were so friendly.

I wish the buffet had bacon.

Breakfast was one of the best! The personnel wonderful! April was very helpful in helping make my disabled husband's visit to Harrisonburg wonderful.

Nothing! Loved it all.

Everyone was friendly and accommodating

Your staff was friendly and your hotel was super clean! Thank you!

the price and the breakfast were very good!

nothing

newly updated and central location

beds were a little too tall. needs a portable step stool in rooms

It’s conveniently located right off 81. It’s new so everything is nice and fresh. The towels were softer and nicer than mine at home! Not what you’d expect from a budget hotel. The toiletries were also a step above.

The beds are seriously high. I’m 5’4” and the top of the mattress was above my navel. Both my Mom and I struggled to even get onto the beds. There are no stools or anything. If you are short, have kids, or are limited in mobility, this might not be the place for you. They really need to get rid of the useless box springs.

Bathroom ceiling was pelting off

My bed the bathroom and breakfast

Leaving my bed

The front desk eve gentleman was the best

very clean

It looked nice but it didn't feel nice. So I guess, the price was the only thing I liked.

The bed was 4' off the ground You almost have to jump to get into the bed I am disabled. There was no outtake air vent in the bathroom only a bad air vent with mold in it pushing bad air into the room there was no fan in the bathroom the air did not come on and stay on the air and the room felt stagnant and unbreathable And someone jostled my Door handle to my room at Midnight. So I packed my bags and left with no sleep after driving 14 hours straight Which wound up being 48 hours because I had business to conduct that afternoon in New York on no sleep and driving for almost 24 hours straight I was exhausted.

We attended my nephew’s wedding at Harrisonburg and stayed at Best Western Plus. We requested a connecting room, and it was perfect. The breakfast was excellent, room very clean with comfortable bed but the best part are the staff! Excellent customer service! Definitively recommend!

none

Clean very nice place

Na