Closeness to popular districts in Louisville. Checking in was easy and the receptionist was effective and efficient.

The location is in a high crime area and had two robberies on the property in the past month. What is the purpose of paying to park on their lot (not included in their booking price) for there to be no additional security measures (ex. No gate or barrier to separate the lot from the street). Because of its lack of safety I felt unsafe to walk around the downtown area and lost the ability to explore what Louisville had to offer; if I wanted to walk a block away to a bar I would of had to walk through a slew of homeless squatters on the lot and instead opted to barricade myself - we literally placed the hotel chairs in front of the hotel door to feel a slightly safer - in the hotel room for the night. The rooms floors were dirtier than the street outside of the hotel leaving any barefoot blackened with the grime of neglect. The room also had a non-diminishing hint of decomposition that combated in our noses with the pungent odor of cigarettes. Although the air conditioner was loud enough to drown out the sound of the city life it could not stop the other residents in the hotel from suddenly banging loudly throughout the night; the banging was not like someone hit the wall with their fist but rather as if an adult body was dropped on the floor above us. Upon our departure there was already another suspicious person walking around the lot and presumably looking for a target to take by surprise as their demeanor suggested nefarious activity rather than that of random human behavior.

Good service, clean, right in the center of Louisville.

A bit unfortunate that you have to leave a 100 $ cash deposit. Also, 5 $ to park the car. I can understand that, but in every other motel where I've been (city center or outside), that was for free and no deposits necessary. Not a huge complaint, but just extra hassle.

The staff was very friendly !

The bathtub was dirty and the shower curtain seemed to have mold on it

The rate was great

Location!! Walking distance to everything.

Breakfast is just a basic continental breakfast

location was perfect and bed was comfortable

breakfast was really bad and almost non-existent for a complimentary breakfast

Everything

Nothing

The front desk worker, T’ann, helped me out and made me feel I was going home every day after my whole day tour in Louisville. I also witnessed she helped a customer who can’t speak English. She tried different ways to help him and provided the best service. I have traveled to almost 50 states and stayed in lots of hotels. I can tell you: she is the best!!!! 👍👍👍

Room is not that clean like I thought. Hair is all over the places such as bed, pillows, and toilet. 😞 in my opinion, “ clean” is a very basic standard for a hotel even a cheaper one.

Great location, nice Breakfast

Could use some maintenance/repair to the rooms

Location

Nothing

The bed was extremely comfortable and so were the sheets!! We would love to know the brand of them lol

The water pressure in the shower could've been a bit better but for the price the room was actually pretty nice

It was close to Restaurant's and other things to do

Locted in heart of Louisville

Dated furnishings. Clean but rundown a bit.

Room rate Location breakfast

Noisey could not sleep

Location, friendliness

Cleanliness, noise, doors having light coming through them. Hot water...

Staff was very helpful and friendly. Bed was very comfortable. Value was exceptional for the location.

Was not though clean j

Breakfast was as expected and fresh. The location was within a half mile of destination. The parking spaces are a decent size of most vehicles. The bed was very comfortable.

Being a paying customer for a room,was disappointed to have to pay for parking even though it wasn't that much. Other than that no other dislikes.

Rooms are clean and in prime location. Staff is helpful and have good attitudes. I was happy to see the free breakfast in the morning.

I was happy with everything.

Amazing location, lots of entertainment in walking distance. Switching rooms was easy when the first one we were issued hadn't been cleaned yet. Breakfast was scant but decent.

Not a "nice" hotel by any standard. Rooms were just clean enough, just don't look behind doors or too closely in any nooks or crannies. Breakfast was scant but decent. Lady who checked us in had on a dirty shirt with holes in it.