Location, breakfast

Mattress needs to be turned. Most people on one side and it has a dip.

Had a suite so we could have people join us in the room while waiting for an event. Breakfast is included and the coffee was great (nice and strong like I like it) and available early. Staff are very nice. Parking is free.

Hotel and room are run down. When we checked in we were warned by the manager that the room has issues and he offered two kings instead, but I needed the suite for guests to gather. Room was worse than he described. He told us about holes in walls and shower tile coming away from the wall, but not that the TV didn't work and the wallpaper was peeling. The room we had also had a window right over the freeway, so it was noisy.

typical residence, clean and great room with ample desk space and comfortable bed and large tv

Location to family, restaurants, and stores.

Maid did not clean room

great service all through our stay and very clean

the only problem was how noisy the traffic all around the property is it was really loud especially at night I changed rooms from the first to fourth floor thinking it would help the noice level but it didn’t that’s the only complaint

The room set up, how we have to walk through the lobby to get to the elevators made it seem more secure, our room was next to the elevator but there was a storage room between to block the elevator noise. Liked the breakfast but when we arrived at 9am there wasn't any more souffle. Got some 10 min later when we saw someone replenish it.

Toilet was very short and I thought I missed. Wish there was a handle bar to help. Utensils were dirty. Shower dispensers seemed empty and took too many pumps to get barely get any shampoo and body wash. The conditioner was fine.

I loved the location, the nice room layout and kitchen area with table AND desk areas. The soap/shampoo dispenser in the shower was awesome. There were plenty of towels!!! The swivel base for TV viewing in all areas was appreciated!! Guess what?? The breakfast buffet was splendid!!! It was head and shoulders better than other hotels similar-caliber hotels I've been to. The icing on that cake was the pleasant, mindful staff member who worked in the dining area. She made sure everything was replenished, with GOOD quality items, and she was very pleasant!!! Though the housekeeping staff was off for Christmas (GOOD!!), a housekeeper came by, knocked on my door and asked if we needed anything since the rooms would not be serviced that day!!! THIS WAS VERY MUCH APPRECIATED (and unexpected)!!! THANK YOU THANK YOU THANK YOU 😊

No complaints here!! Just a mention--the electrical outlet on the left side of the bed did not work

parking space available for everyone

n/a

clean and they service was great

the water went out

Great place to stay.

nice hotel. staff very accommodating and the location was just 5 minutes from shops and restaurants

staff and the room set up

no linens for pull out sofa, no housekeeping services through out stay!

location and room amenities

Bed was too hard, hallways very muggy