Wonderful Breakfast bar

The outside appearance

Convenience

N/A

The breakfast was a wonderful surprise. All the employees were so helpless and friendly

I didn’t understand why I was charged 250$ on my CC because the hotel had been recently renovated. I hope it will soon be credited back to me.

The rooms where nice. The location was nice.

The staff was very rude and treated me as if I was a problem then a customer. I understand I stayed for a few night but being treated as if I was noting something wrong. Like I wasn't not informed on what I could ans couldn't do they just assumed I new what I could do. I mean offering only housecleaning to gauss that stayed longer then 4 days, then not having a room service for someone who's only stayed a few night, not allowing me or anyone of my party to swim because I was a overnight guess? Like really? Lesson learned and I will not be using the hotel again for future trips.

Everything & breakfast

No off or on button on air conditioner

Room was very clean and this was truly a "dog friendly" hotel.

Nothing.

Property was exceptional and staff very professional and friendly. Easy and quick check in. Great location near many restaurants and shopping centers. Close to the airport at about a 5 to 10 minute drive.

Breakfast is usually exceptional here. But this time they were lacking bacon, sausage or ham. Basically, there was no meat options for breakfast this time. That placed a lack luster beginning to my day and of course something I will remember since I was looking forward to their normally wonderful and exceptional breakfast. Hopefully the problem can be fixed before my next visit.

Always love the morning buffet, the friendly staff and clean and comfy rooms

NA

My daughter did say the breakfast was great.

It was not very clean and I expected it to be better. The morning front desk clerk was just plain rude. I do not understand how you can be a service and not provide service.

Location, staff

Breakfast staff only asked my spouse and other black guests for ID to get on line. Also this was outdoor rooms

The room was very comfortable and clean. The staff were friendly especially the lady that was working the breakfast area and the food was great!

Not really anything I didn’t like.

The pool and hot tub was the only thing that looked really good. I did not get to enjoy it because it was a rainy day. But i'm sure it would have been lonely.

The building in photo shoped on the website it does not look that pretty in person. The carpet was nasty! The bottom of my feet were brown from walking on carpet. The bathroom was so small. If you want to shut the bathroom door for privacy, you have to stand in shower for space to close the door, that's how small it is. Ya'll have put so much money into making the Lobby look so fantastic but the rooms are outdated and small.

It was nice and clean and quite

I like everything so nothing

The breakfast was better than I expected with a variety of choices. We liked the location, plenty of restaurants nearby and close to freeway but not too close.

We were not sure we were at the right place. Needs more signage identifying the motel as a Best Western.

There was a mix up about the room. The clerk fixed it with a phone call. The breakfast was great. Plenty of food and hot coffee.

Cleanup crew started cleaning too early. Alot of noise.

It’s clean

The breakfast buffet was pretty good. The eggs, omelets, and sausage were good. The potatoes were cold and undercooked. Automatic pancake maker was awesome.

The room they placed us in smelled like ammonia, AKA PET PISS! The staff said this was the only room available in the ground floor and my wife decided she didn't want to move. I purchased some Lysol to disinfect the entire room. The room smelled slightly better but was troubling for me. As we don't have pets but the staff placed us in a room previously occupied by pets. It's just like placing non smoking people in a smoked in room, it doesn't make sense! I was going to ensure the staff reported my complaint to the day staff but the desk staff was busy talking on the phone as she printed out my receipt. Better luck staying here. The balls in your court BW, you owe me a nights rental price or refund my Lysol purchase.

Two rooms were comfortable for a family of 6 adults and 1 child. The pool are was very nice and inviting with its plants and lawn decor.

Recommend adding a food service/room service.

First impressions were a room that was very clean, including a spotless bathroom! It was nicely furnished for functionality, had an ice cold A/C & fridge, plenty of parking, a great location and absolutely the best hot shower I’ve ever had in a hotel. There also was a sparkling clean pool, hot tub & even a kiddie pool, all very well-maintained & surrounded by a large, groovy courtyard.

The property presents itself very well when viewed in the photos, even appearing upscale, but in-person it’s clear that it desperately needs an update. A full makeover both with the rooms & exterior building would really elevate this unique property. And consequently, justify the higher than average price we paid per night.

Especially appreciated Miss Latonya at the front. Her greeting was expectional and she was very helpful when I called the hotel with questions. Job well done 👏

I didn't like the other woman the day before who answered the phone and when I asked the same questions as I did with Latonya I got rude, unpolite attitude.

Great

No complaints

The breakfast and staff was great

The bed was hard and uncomfortable

The room was clean and the bed was very comfortable..OMG the shower is 100 the water get super hot just how I like it!!

I love everything

The room was clean the bed was comfortable. Once we got into the pool area you didn’t even realize you were on a busy highway. I would book again

Everything is wonderful there. We always stay there when we go to Gulfport

Friendly staff, clean and comfortable rooms, breakfast was hot and delicious, location was great!

Great location, nice pool, great breakfast

It was all good

close to food and comfortable beds.

airplanes flying above, rude receptionist, gave preference to big group and didn't care for the rest of us

Room was clean and smelled fresh. The pool was refreshing and breakfast was very nice. The dining room was very clean.

I can't complain about anything