The air conditioning was broke. The staff attempted to fix it and it continued pump out warm air.

had a great time hanging in the bar and having dinner in the lobby area. piano player was great. room was large and well appointed.

Location was good. The historic charm was excellent.

The first room we were given was an accessible room. While that by itself is not an issue, the fixtures in the room felt outdated—not new, not historic, just outdated. The accessible room was also unclean. The bathtub has stains, there were dust balls in the corners, and it generally felt kind of dirty. However, they moved us to a new room upon request, which resolved all of these issues. I’m just not sure why they gave us the first room initially. The wait staff in the bar area seemed cranky. The waiter on Saturday evening asked—make that told—us to put our phones down when he first visited the table. A few of us were researching bourbons to order at the bar. However, the front desk staff made up for this with their hospitality.

the history decor and location

nothing

It is a grand old hotel steeped in history. Staff were professional.

Expensive and no frills service. Everything is an extra charge. No perks.

It’s a lovely old place.

Bathrooms could have been cleaner.

The setting was so glamorous and loved the bar downstairs. And it was close to the shows

It was a little pricey

very cool aesthetic

Breakfast is amazing, it is a very elegant hotel in the heart of the city however it is far from noise.

None

beautiful historic hotel

the tv in the room didn’t work!

The bed was the best ever!

I did not have Turkey in my Hot Brown. I think the same happened to someone else. I just dealt with it.

fun atmosphere

This is a stunningly beautiful hotel and the staff went above and beyond to make a birthday stay extra special. Cocktails at the bar are also fantastic! Unlike many hotels, the heating/cooling system works great.

I wish they would make some adjustments to be more sustainable by using glasses and ceramic mugs.

The hotel public spaces are beautiful and the staff is very nice & responsive.

Bad smell in our room - found the air filter to be totally clogged. Clearly not inspected & cleaned regularly. Saturday morning no breakfast or even coffee available til 8am. Should have been 7am at the latest, at least for a Continental.