great breakfast, good location close to everything

in general everything in California is expensive

Nothing

It was the smallest room I have ever stayed in . There was a cockroach on the dining table when we walked in. Yak! Unfortunately we were in a hurry to get to a wedding or I would have asked for another room or left all together.

There was no breakfast but coffee was available in the registration area.

The pool did not look like it was clean enough to swim in.

Room was clean. Bed was clean. Bathroom was clean. Linens were fresh.

Toilet seat was quite close to the floor. Had to squat to reach the seat. Reminds me of trip to Japan.

Location

Too small

Location and cleaning

Room: the bed. I had reserved a queen bed and they gave me a full bed, and the mattress is too worn and very uncomfortable

Todo bien

The only thing I liked was the two guys at the front desk that actually seemed to care if we were comfortable in our rooms, and with our stay. One of their names was Andres, the other guy worked at night and was tall. He helped us switch rooms on our final night there. Everyone else we encountered at the front desk was very rude and unaccommadating.

I always investigate anytime I go to a hotel. Beds were fine, there was no bathtub even though that was mentioned in the booking. However that was okay, I continued to look around. The bathroom was not as clean as it could have been, I don't know if housekeeping mops but they should. You could see spill stains on the ground. Also the shower had hairs in it from God knows who. Above the beds were lights and I decided to check them, you can tell they had not been cleaned for months. But we just decided to not make a big deal about it. We call front desk for extra pillows and the girl just immediately says we don't have any, but the next day I called again and Andres said "let me check the back" and there were pillows. So that 1st girl didn't even look or try to really assist us which was not okay. Then we had our trash outside for two whole days before housekeeping even picked it up, it's like they were ignoring it. Mind you we were there a total of 4 days. So on our very last night the shower starts leaking this yellow stuff and we were on the 2nd floor so I don't know what it was or where it was coming from but it was gross. However since it was the last night and we didn't intend to use the shower we said let's just deal. However after a short nap, I took my dog for a walk and come back to ants in our room. I mean where did they even come from? At that point we had to move rooms. The second room did have a tub which was annoying. But the top of the lights in that room were also dirty, which makes you wonder if every room is that way. Overall for being in Santa Barbara this hotel stay was very disappointing, I would not recommend it to anyone, or stay here again myself. It sucked also because it was my mother's birthday so I was also very embarrassed.