The location the Concierge staff were excellent.

disappointed that the main lobby area has been taken over by a big central bar - NOT family friendly any more. clearly chafing a different market now. a dog constantly barking all day in a room across the hall- very poor response by staff to deal with the noise. front desk staff a bit hopeless as usual.

Great proximity to ski lifts!

location

bathtub looks old….

centralized

nothing

The staff was phenomenal. Front desk, valet and shuttle driver (the staff does it all and multi tasks to ensure the guests are treated as their #1 priority)

While I paid a small cost for an upgrade the hotel room I received was nothing typical special...the rooms are average, on the smaller side and outdated.

Location

Incredibly expensive and little attention to detail. Staff very numb, not friendly, valet incredibly lazy.

Grat location for skiing. The hotel is right next to the slopes. The breakfast was ok, taking into cosideration that we are still going through covid.

The rooms need a refresh. They are old, and dated. TV doesnt have Netflix or anything like it. If you are placed in one of the far away rooms, be ready to walk for ages.

Service period