The location of the hotel was great for our needs.

At first, I thought maybe they were renovating the property but then I noticed that there was pealing paint under the window sill and a cheap plastic toilet seat that didn't fit the toilet properly that moved because it was barely attached. The sofa in our room had an obvious cigarette burn hole in it. And the bathroom needs to be updated or at least update the shower curtains because the shower water goes through the curtains and leaves a pool on the tile floor and that can be a fall hazard. Also installing some grab bars to hold onto when getting out of the shower would help.

The location was beautiful

The pool hours were not accessible for me as I was there for work, they tried to charge me an extra 25$ upon checkout but couldn’t tell me what it was for so they just took it off.

The desk was friendly and helpful.

Bed as really hard and uncomfortable . The air-conditioner leaked water in the floor.

The location was wonderful and very close to restaurants. The night staff was very great and accommodating! They were literally a rockstar. The room was nice but our specific room did have a leaky AC unit so the ground was wet around the area. Not too bad though since we didn't really go near it but overall something to put in maintenance-wise. Cleaning was good there was a few areas where some stuff hasn't been cleaned. For example the sofa bed had some candy wrappers on it still and no sheets. The pool was great and not too cold. Very big and goes down to 6 ft. Hot tub / jacuzzi was great and had bubbles/jets. They even have a shower area where you can rinse off all the chlorine. Gym equipment was good as well had a treadmill that inclined. Regular stuff as well like drum bells, a yaga matt. Lastly would I go here again....yes I would actually. It was very good pricing and staff was great. Just needs a little bit more cleaning and also a few maintenance work on the AC unit itself. Ps.. There is only one elevator and it's slow and breakfast was actually so good!!

Leaky AC unit and a little more cleaning would be nice.

The best pool and hot tub combination I’ve used in a long time. Dining, entertainment and shopping close by.

Seemed to have had a recent, poorly done paint job. Paint spatter etc. on sidewalks and in hallways. Staff was a little short on hospitality but the hotel was very busy due to the Eclipse.

All very clean breakfast was very good

Na

Location & Pricing.

Staff took forever getting upfront. Uncomfortable bed. Showers/hot water sucked. Outdated/run down. Stunk inside.

Lake view

The bad customer service and the experience