On Thursday the 28th and Friday the 29th The employee behind the desk name. Nick would not take my reservation from booking.com. I was in the hotel 43 weeks and I booked every day on booking dot com what on the 28 and 29 For some reason he didn't accept my reservations and demanded my card to charge me 190$ for a walk in when I paid for my room twice right in front of him he did not care I called corporate. Add the gentleman on speakerphone, and the guy behind the desk still did not care

I am very upset with how the stab handled it. He would not let me speak to a manager he. Demanded my card when I've already paid for the room. I was in the room for 3 weeks and now all of a sudden. He wanted my card and wanted to overcharge me. And because I asked for a manager, he called the police on me. This is outrageous and something needs to be done. Watch the cameras. I was not being irate rude disrespectful. Or anything, I was trying to work the situation out

Good beds large rook

Cleanliness carpet needs cleaning

Nothing

Dirty and smelled

Very dirty

The staff was helpful.

The room smelled like ammonia. My room key didn't work. They quit free breakfast even though they are still advertising free breakfast on Booking. I kicked a piece of dog or cat food while walking through my room. I do not travel with a pet.

location, amenities including laundry, room layout, price

not real clean especially on top of fridge and in cabinets, no maid service unless there for an entire week, not enough linens if no maid service for a week

easy excess a lot of restaurants near by and close to express ways

it was fair

The staff is the best.

I booked two rooms and when entering both, the rooms had a damp, mildew smell. The carpet was dirty and the shower curtain liner was dirty & had mold/mildew on bottom. It was a major disappointment because I had my in-laws in a room that just wasn’t up to par.