The lobby, location, and customer service were all great. Nice size room for four guests, but tiny bathroom.

After going back and forth on the phone with Booking.com and the hotel's general manager, we almost paid for two rooms thinking the two beds where queen size instead of king size. The photos and description on Booking.com listed two queen beds not two king beds. This was misleading when making reservations for four. I feel like it needs to be corrected on the Booking.com link.

El cuarto era bueno y espacioso

El hotel estaba en obra, me hubiera gustado saberlo antes de reservar, para poder decidir mejor, ya que no tenia desayunador, y estaba algo ruidoso durante el dia

Location to great food and minutes away from skiing and hot springs. Room was nice, quiet and comfortable.

I was really disappointed to find that the property was undergoing a major renovation. While we weren’t impacted, management should have done due diligence for all guests. I was charged full rates despite staying at an incomplete hotel w heavy construction going on and paint smells everywhere.

Clean, nice mix of old and new decor, comfy bed, friendly staff.

They’re currently remodeling so that was a little inconvenient but we could see how beautiful it’s going to be when finished. So we will be back!

Lovely room. Friendly staff. Great location

Nothing

The staff was amazing!

N/A

location, room

location hospitality and the price was perfect. we will be coming back very soon. this will probably be our new spot.

Location was great and the history of the building was on point with the pictures provided

Our room was nothing like the pictures. It was oat the bottom of a stairway and we heard everything even when people were walking above us. Also if you like hair and other gross items in the corner of your bathroom then this is the place for you! Not to mention the sheets made us extremely itchy!!!

Pet friendly and pet free! I loved the coffee shop and the large room with lots of plants!

I liked the location, and the vibes of the room and decor. I liked the brewpub right downstairs, very convenient.

The bedding left a little something to be desired, lumpy pillows and thin blankets. I also feel it was a little overpriced

Staff was great, room was great, location was great. We simply had to walk across the street from the Amtrak train station, which was awesome considering the weather was cold and snowy. They also have a great restaurant/bar attached to the hotel which was very helpful for the over 2 hour train delay for return back to Denver. Additionally they sell tickets to the hot springs at a discounted rate, and provide towels for the hot springs.

We did have to ask for a different blanket, which they readily supplied. The original blanket was a cheap polyester that didn't even fit the bed. So they supplied us with quilts which were breathable and soft. We also had to ask for more hand towels and wash cloths as we were staying multiple nights and only one of each were in our room.

Antiques, set up, convenience, brew pub next door,

Nothing

Great location & room was nice! Lots to see in walking distance.

Some minor upgrades could help in bathrooms

So quaint and comfortable. Our room was roomy and pleasant.

Nothing much!

Mia who worked the front desk was very welcoming and accommodating! We booked 3 nights, but arrived a day late and could only stay 2 nights. They graciously refunded us 1 night and allowed us to check in early. Exceptional customer service. Easy parking which was also affordable and safe. Excellent location. Brewery/ restaurant connected to hotel is wonderful! More importantly, attached coffee shop with great caffeinated options! Last but not least, the rooms were adorable, vintage style leaning into the history of the hotel, great views of the mountains, absolutely loved it. PS- If you are riding the train into town, the train stop is literally across the street!

Wish I could have stayed longer!