Clean and great staff

I thought the bistro food was overpriced for the quality of the food.

Great location, nice lobby, very modern/clean rooms with ample space in bedroom and bathroom (we had a double queen bed room). Nice A/C, quiet. Starbucks coffee is always a plus. We ordered breakfast and they were out of fruit/yogurt, but said they would make some for us, and they did! I've stayed here a few times when visiting Lubbock, always nice. I'll stay again!

The neighborhood around the hotel is a bit scary, but the parking lot was well-lit and I felt safe in the hotel. Not a place to mosey around the neighborhood, though.

Everyone was so kind and welcoming ! The hotel was so clean and just perfect in every way ! We will be back and stay there again in august !!!

very comfortable and good location

there’s not a place to have breakfast inside and the king room is actually queen

Clean, and comfortable

Housekeeping was not avaliable. Bad services on Housekeeping. We requested Housekeeping on arrival however nothing was clean or beds made throughout our stay for 4 night. Trash cans full, no toiletries, no clean towels, beds not made. Dog barking. Breakfast should be included.

Facilities were great

The shower was dirty and we told the guy on the reception and his answer was : Ee don’t have personal for doing that now, and the shower floor was black and the glass terrible.

Personal and the cleaness

clean and modern look and the rooms were nice and quiet for a good nights sleep

honestly nothing it was rather nice for the price

staffing was very friendly and breakfast was very good.

The location was great

Swimming pool was dirty, no pool towels, most of the exercise equipment did not work, they ran out of wash cloths, and the bistro was a disaster!

Very clean, comfortable room. Nice bar/restaurant.

No free coffee provided and even ran out. Floor in our room had a noticeable slope to it. TV is small for room size compared to other hotels in the area.

The beds were comfortable, clean.

I booked this hotel with the assumption that they served breakfast. The booking.com website said free breakfast. No breakfast!

Location was nice. The clerk at night was nice. Parking was convenient. Layout of the room is different. Air conditioning works well. It is okay. Laundry on site.

I had to pay for parking even though your site says it is free. Bed was hard. Noisy hallway, you can hear everything. Whomever cleaned missed hair in the shower. Cost went quickly from 139 to 170.