The water was hot

The room was not cleaned upon check in and when my wife mentioned this was brought cleaning supplies. The sheets had makeup and hairs all in them so we had to get new sheets and the housekeeping supervisor who came in to inspect the room was very embarrassed that the room was missed. My wife works in housekeeping and was appalled. The ac on the entire floor was not working so the hallway was 82 degrees during an excessive heat warning and again didn’t feel the need to move us to a floor with air conditioning.

Good location. Clean room. Bed was ok.

Breakfast was minimal. One of the female staff in the kitchen was extremely loud and telling off another employee. Could be heard throughout the entire lobby. Parking was also $20 a night.

Very unfriendly, and to top it off i had a birthday party for my kids and they were saying I left room of cake crumbs on floor. Crazy part was I cleaned the room. Charging my $300 for cleaning. Only messy part was the overflowing trash cans. that’s it! The are insane! Very rude to my kids.

Staff are terrible and very much so skimming for extra money. Watch out

Great location, very nice property

N/a

Location close to Nulu which had great sites

Air conditioning did not work properly so room stayed at 75 the whole time. It was very uncomfortable and humid in room. Room felt muggy and unclean. Asked for fresh towels which took multiple calls to finally get

The hotel itself was good-- clean, friendly staff, big rooms

The temperature in our room was 78 degrees when I arrived and was up to 80 degrees by the time we got back from our event (despite being set to 68 all day). We couldn't sleep in those conditions, so we had to leave and drive home in the middle of the night.

The room was clean, the staff was incredibly nice and helpful, and the location was a short driving distance from downtown.

The pool was not heated as advertised.

The area

Everything was good

 The beds were comfortable. The shower was hot breakfast could’ve been better.

housekeeping. They were knocking at the door around 9:30 in the morning check out was not until 12 stop disturbing peoples sleep.

Great place to stay.

very clean and spacious room

not enough staff, not helpful, poor choices for breakfast. ran out of coffee cups and was asked to bring one from the room down to the buffet

limited breakfast time only till 9am pool was closed, didn’t get informed. we made the reservation based on pool availability. toilet didn’t work

exceptional customer service, nothing was too much trouble for the staff

I like the room

When I asked if the pool was going to be open the representative on the phone said yes it's available. After checking in and getting settled we wanted to swim but it said out of order. The next morning for breakfast they didn't have breakfast for us.

Beautiful hotel! Clean! Friendly Staff! Card Key required for entry into building!! Breakfast Bar was Amazing too! And actually good coffee!! 💙 Easy to find and close to hospital which is why we came to town!

Tweakers on the streets but that was not the hotels fault or responsibility, so honestly no complaints on the hotel itself!

Room was big

The location,the facility was clean and my room was comfortable and of good size

I was charged twice from the hotel and the staff keep putting me on hold to give me some kind of explanation why my card was charged 669.28 then 242 when I left this wrong and I will like to have my money back

Staff was exceptional and so very helpful. Will stay again when in area.

Nothing

Staff

Parking

Location

Breakfast was poor, pay for parking wasn't expected.

very clean and quiet. easy check in and out! breakfast was amazing