It seems like the majority of hotels in Cusco don't have an incorporated heating system in the rooms, and it is limited due to the high price of electricity and gas in Peru; but, Costa del Sol by Wyndham was exceptionally comfortable cause they are one of the few hotels that have heated rooms! (Cusco gets very cold in the evenings and mornings, at least in the 30's F) Having that perk was covering the price of the nights by itself. The bedroom has a tub, so after a long day of hiking and touring the city; I looked forward to a hot bath. The cleaning was fabulous, and we had our beds refreshed every day. The snack bar in the room was reasonably priced and convenient to bring a snack on our hikes | The best part is the staff, amiable and helpful. The restaurant (PAPRIKA) and the complimentary breakfast are excellent too. I highly recommend this hotel!

The lobby was the only place without a heating or air conditioning system, so waiting for tours at 4:00 am was a little uncomfortable, and I felt bad for the personnel enduring the cold there.

Beautiful hotel off the plaza. Attentive staff and nice breakfast buffet was offered. Large family room on second floor was perfect.

very nice colonial building

convenient, clean, and beautiful!

We've stayed for 2 nights at Wyndham and it was an excellent stay. Great location within a walkable distance to the Plaza de Armas, San Pedro market surrounded by many food places, shops. Breakfast and service was really good and highly recommend it.

The location was excellent, close to the centre. The room was spacious and well appointed. Breakfast was good and varied with the possibility of freshly cooked eggs or omelette.

The mattress was a bit soft. Also, the lunch and dinner menu could have been more varied.

so good .. good value for the 4 star hotel

one of man in the reception especially looked hesitating help tourists in carrying bag to the room.. just took a look at them and didn’t try to help them.. but the other day all the staffs were helping us and were so kind

great location, few hundreds of meters away from the main square. Good sized rooms. Welcome drink provided on reception. Did not try the breakfast, but got something take away due to early excursion next day

A bit cold in the room, but duvets are warm enough.

Perfect customer service by all team of the hotel

Everything was perfect! All the people that work there are amazing!

Everything was great.

Everything was great.

The staff was very helpful! The hotel is walking distance from the main historical centre, actually the hotel is in the historical centre.

free breakfast and location

rooms were a little dated, AC leaked, wetting the floor

I stayed in your Hotel during Oct 14 - Oct 15 ( 1 Night ) , Reservation # 17925/2022 : While checking out on 15th morning , I paid cash in Sol 543.59 ( sent email to the Hotel with their Payment Receipt) . But On 13th itself you had charged my Card CHASE VISA xxxxxx2861 for Dollars $155.23 and you didn't tell me that. ( Sent the Chase Visa Card statement line to the hotel ). It's a duplicate Payment that you took from me. I requested to Refund ASAP to my credit card $155.23, but no response from the hotel yet.

great location, clean and comfortable

n/a

Location, the staff and breakfast

Extra charges for using my towel to clear my suitcase

Location very clean

centric location close to Plaza

nothing; everything was perfect

Hotel service and location were fantastic. Considering we had 2 experiences in the hotel, I am describing the second one below, that was not as good as the first one because of the room.

We stayed at the hotel in 2 ocasions, first one (24 to 27th Sep, 2022) it was fantastic with the room we have requested, # 234 (if I am not mistaken). However, second stay (29 to 30rd Sep, 2022) we were put in a very small room. :-( It caused two very different experiences considering I select the same type of acomodation on both ocasions.