Good place for relaxing

Nothing that I can found

Food & beverage Front Desk Concierge Pillows Swimming pool & gym

Rubbish on the neighbouring property No western food nor Vegemite sachets on the buffet

The hotel located in a tranquil housing/villa compound, with a nice view. The room was pretty spacious. The check in process was smooth, no waiting time, all 3 rooms were ready immediately. The 2 resto has a very beautiful view; and the bfast choices were quite massive and taste good. The garden in between the 2 hotel buildings was very nice too. They also have a nice pool for kids (though it was too cold to swim in Batu), and they have a small play room for kids, plus a pool table for adults. There are bikes that are free to use by the guests.

The bathroom needs touch up. I stayed in premier king bed room, and I found that my kids room which was deluxe twin room (cheaper) has a cleaner and well maintained bath room. The shower bidet has a leakage, and the towel hanger almost fall. I can see the age of the bathroom by looking at its bathtub, and tiles and the black stain on the corners. I would recommend to just book deluxe i/o premier. Cleanliness could've been improved.

Food, location, great for kids

Hot water was only warm... at best

Very good

Check In was too long (3.00PM) and Check Out was too short (12.00PM)

staff friendly and hotel clean. food was good

nothing