Location

They add a 10 % fee service (optional) on your final bill, without asking or explaining… I’ve arrived at 09:00PM and left early in the following morning around 06:00AM… on my check out I’ve notice the discrepancy.

excelente

N/A

Breakfast was quite good. Service staff was first class. Valet parking included. An outlet was not working in my room and they repaired it immediately. On a negative side, they just have two thin blankets in the room and they fold them and put them away every day, so every night you have to ,sort of, make the bed again. Not a hotel for hanging out. But as a business hotel to have a base in Goiania it is excellent.

Somewhat the breakfast.

Not clean...ac did not work..change room..safe not work..bath sink not draining... Looks like no maintenance is done to prepare.

Location and food

The price of goods in the room is a little abusive

Bath tub needs more cleaning in the bathtub that’s all.

Great location

Location, close to nice fast food restaurants and shops.

My overall stay at this hotel was ok, some experience did lower the overall rating. For one, my room only had one chair (double bed for two people) really awkward when you get room service. Also, no staff would come back to our room to collect our empty plates, so multiple occasions we would bring them back to the kitchen area. The ac is pretty loud so sleeping was difficult at times. There were numerous occasion where we could smell strong gas in our room, was advised they use gas to heat up water for shower. There was a guy who literally knocked on our door everyday to ask if we needed our fridge refilled (seriously I don’t need this, if I want drinks refilled I would ask myself, asking everyday is over the top), before my checkout date the lobby staff asked me if I wanted to pay the outstanding balance, I personally found this very rude because we already agreed I would pay during checkout, almost felt like they suspected me of running away, not nice. I do have to give credit to the staff working at the kitchen.

Breakfast is great!

Air conditioning terribly noisy.

The toilet that doesn’t flush followed by the room phone that doesn’t work and the Internet connection that doesn’t authenticates as advised. Horrible experience!