Beautifully decorated, just stay here its worth it, good food as well!

Nothing

The rooms are spacious, clean, the hotel.is big and the staff is nice.

The bed is uncomfortable. The hotel needs an upgrade, and the pool and gym were ok

My room and the location. The hotel restaurant.

The hotel is gorgeous, the restaurant is delicious and the staff is very serviceable. we really enjoyed our stay.

excellent wi-fi, large room

The property is huge and corridors and stairways are dimly lit or in some cases in complete darkness. The restaurant offers mediocre food at moderately high prices. While the staff is attentive, management is only fair.

very nice place to stay and good value

it’s attractive

valet & customer service, really good job

the door lock and key card access wouldn’t work half the time

the building was nice but old and stuff not working properly, like bathtub

reception staff, rude and not qualified

Beautiful place

great help from the staff, the restaurant is very very good, in comparison to other hotels in the city it is classy and very high quality, the rooms are spacious.

the location isn’t bad but certainly is not ideal

Overnight stay on our way back home to Aguascalientes. A must stay at hotel.

NA

beautiful hotel

n/a

spacious, high quality and nice decor. won’t be disappointed.

some corridor rugs seem to be old and a bit messy.

Stunning property deep in the woods but very convenient to Palenque town; compete with howler monkeys and other free range wildlife! Great food and superb service. Unlike much of Chiapas the hosts speak English and can help with reservations. We were given a free upgrade to the palatial Presidential Suite

Nothing! Would have liked to stay longer.

The hotel, room, bathroom and interior are grand and finished to a very high standard. Our room was reminiscent of Dubai 5 star hotels and was incredibly spacious and complete with a high bathroom with jacuzzi bath, shower and separate toilet. We were very comfortable. The staff were very accomodating and friendly.

The hotel bar was not in operation which was a shame and the pool was difficult to find.

Beautiful grounds, friendly and helpful staff. Nice rooms, comfortable beds. Large bathrooms with tub and shower . Pretty setting, excellent value .