Overall experience

The breakfast could be better

Good breakfast,

Very much over price compaing to other hotels.., same rate as Four season Sharm ..,

Everything was perfect! The stuff was super friendly and was always asking for feedback if we liked breakfast/dinner, etc. The Chedi mobile app was also great, it was possible to chat with reception any time and to book free activities which hotel was offering every day (boat trip, cooking class, etc)

The food at the beach club was average but in the main restaurants was really great

La posizione dell'hotel è splendida, vicina a ElGouna downtown (raggiungibile anche a piedi) e a diverse belle passeggiate. Ottima anche per fare escursioni nel deserto o di snorkeling. La nostra stanza dava direttamente sulla spiaggia e questo è impagabile. Il personale tutto estremamente gentile, attento e professionale, presente ma mai inopportuno o insistente; abbiamo fatto diversi massaggi alla spa dell'hotel e tutte le ragazze ( Elee e Marina soprattutto) sono veramente brave ed attente al benessere del cliente. Ottimi anche i prodotti da toilette in camera e gli oli usati x i massaggi. Colazione ottima, varia e curata. Abbiamo cenato diverse volte in hotel e ci siamo trovati bene. Purtroppo a causa del vento non siamo riusciti a provare il ristorante giapponese al rooftop.

A nostro avviso il bagno non era molto comodo: andrebbe valutata la possibilità di migliorare l'isolamento acustico della toilette per avere maggiore privacy. L'armadio è un po' piccolo e c'è poco spazio per le valigie. Non ci siamo informati sula possibilità di avere suites sulla spiaggia. Bellissimo invece il letto proprio vista mare. Comunque nulla che abbia neppure lontanamente guastato il nostro soggiorno

Super Lage

Nichts auszusetzen

Frühstück war ausgezeichnet, vor allem der Orangensaft. Die Lage des Hotels ist fantastisch, kurze Wege, übersichtlich, die Pools sehr angenehm warm, der Service am Strand unübertroffen

La qualità dei servizi e dei prodotti disponibili in struttura. Lo staff egregiamente qualificato. Complimenti a tutti e Grazie per il fantastico soggiorno 100/100

Nessuna nota negativa

The breakfast is very good

This hotel made me uncomfortable from the first minute. The staff is incompetent or clumsy at best. Several incidents show that the management of this hotel will ruin the future of this hotel. I’ll list some of the issues we faced: 1. Inside my laptop bag, I found someone’s else invoice (of another room from two or three days before I checked in). This indicates that someone was going through my luggage and left that invoice in my bag by mistake. This incident made me very uncomfortable!! 2. I mentioned this issue to the front desk person (Macarius), who tried to find unreasonable excuses for me finding this invoice in my bag. 3. I upgraded my room to a room with direct access to the beach. I was expecting this to be one of the quieter rooms. Unfortunately, for one whole day noisy innovation works with a power drill and a sanding machine were carried out few meters away and spoiled one of the two full days I spent in the The Chedi. 4. The staff in the Restaurant occasionally argued with each other at a very high voice while using inappropriate language. 5. The late checkin policy essentially wastes a whole day. It makes no sense to check at 3:30 pm when the sun sets around 5:30. 6. Other clumsy incidents include being hit in my forehead mistakenly by the iron bar of the beach umbrella when the beach boy was trying to set it up. After the late checkin our two electronic keys did not function. Probably they were not activated and the bell boy had to go back to the front desk to activate them. I checked out at 8:00 am and asked to speak to the manager of the Hotel but he was not available. I believe that most of the issues I have raised above are due to poor management. A hotel with such a potential deserves better management.

Fantastic staff, excellent room and size, breakfast buffet fantastic

The place is very nice and the staff is very, very good

A place for nightlife

We loved the spa!, amazing breakfast, super calm area, and beautiful view on the Red Sea

All was great, great view from the room which was very comfortable and good restaurants and pools with great service at the pool. The rooms are smart rooms and are pretty unique in design.

Only a small portion of the beach can be used for swimming. I booked a beachfront room and the photos were a bit misleading as I got a second floor beachfront and not a ground floor beachfront room which wasn't mentioned during reservation.

Nice big rooms. Good beds and pillows. Good design.

Not good service in the restaurant. Not professional and very slow. The menu is very limited. The beach is not good and very cold pool.

خدمه سيئه وعشان تمشي امورك لازم معك كاش تدفع لهم وحطوني بغرفه كلها جن

Amazing hospitality, well trained staff , everything was great, highly recommended

Nothing honestly

I travelled with my 18 year old daughter for our first holiday together since covid. We loved so much about the Chedi. The breakfast at the restaurant was exceptional, everything is so fresh and beautifully prepared in their open kitchen. We were greeted every morning by Wael, who knew exactly what we needed to start the day. The gym was excellent, particularly the incredible Heba, who trained both of us from the first day. She was so attentive and caring but made sure we were toned by the time we left! Mario at reception was so lovely and went above and beyond to cater to every need. The staff at the pool and the beach were great too, handing out the occasional free drink and Ibrahim S. always ready to hand us towels/move chairs. The suite we stayed in was very beautiful, spacious with minimalist design. We loved the towel animals that Amr left us each day. I would highly recommend this place for the beauty and the service. It’s a brilliant experience.

Only one minor complaint. The A/C was aimed towards the bed which got a bit too cold while sleeping. They tried to fix it but couldn’t.

The breakfast was really good, they served a Verity of food and fresh fruits and the service was amazing The location was perfect not too far from the airport

To add pizza to the menu but overall our stay was perfect

The hotel is brand new and very high spec. The pools and beach are excellent as are the staff we met. State of the art gym.

Poor front desk customer service, made multiple mistakes with the rooms, had to move rooms. Bread was always stale. Dinners were not good and we ate in town the last night because of it. I would avoid the dinners. Strange music always playing at the restaurant.

Very clean, excellent location, amazing service, great amenities and very good food!

There was only one issue with the hotel, it didnt have cold water for showers or washing your hands, the water was always hot even if you open the cold water tab fully.