A very no-frills place in the heart of Inverness. The location was good. It was easy to walk to and had many shops and restaurants nearby. There was even a grocery store not too far away.

I didn't love the decor; the room was small but I could handle it. It wasn't bad at all. It just wasn't great.

Sandy was very welcoming and the room was great

Other guests were very nice chatty and considerate, no noise, I was in room 6 top floor, sky view and very bright, really fun 4 days, under the roof and when it was windy it was so fun and cosy, confortable and enjoyable, everything was perfect, nothing was missing even they provided shampoo conditioner and shower gel which is great as when you travel by plane with hand luggage you can’t bring big bottles. I loved the guide book sent the day before travelling. The location was excellent 2 minutes to the high street 4 minutes to the bus stop to the airport and 6 minutes to the bus station Bed and pillow very confortable and bedding spotless clean

Shower did not work fully to wash my hair I am very tall and I am not sure I could work it, it was very slow to come out and took a very long time to rinse my hair as it was just a drizzle after the 3rd day I noticed if I sat in the shower and I was lower it was a bit more water coming out if the shower head Anyway not much of a problem in the winter everything else was amazing and if I come to Inverness I will definitely stay in room 6 again Thank you

Really nothing

"Bathroom" was just a toilet & shower. Not even a handbasin. How are we meant to wash our hands after using the toilet? Use the shower? Nope.

excellent emplacement car proche du centre mais calme, chambre correcte sans plus

entre le moment de la réservation et le séjour, l'établissement a été racheté et donc le descriptif ne correspondait plus à la réalité: pas d'accueil (une boîte à clés), pas de petit déjeuner (j'ai demandé un dédommagement qui m'avait été promis mais qui n'est jamais arrivé), possibilité de laisser les bagages qq heures le matin demandée (par sms) et refusée, pas de code wifi à disposition...bref, la plus mauvaise expérience de notre voyage contrastant avec l'excellent accueil reçu partout ailleurs

Really convenient to Inverness city centre. The room was clean and comfortable. It was reasonably priced. The property was quiet so that we could get good sleep.

We could not get the room door to lock and there was no one present that we could find to help us. Other than that, all was good.

Nothing, most terrible experience of my entire vacation in the UK. Read the fine print of why I do not recommend this property. Several tries to rectify a situation with a compromise that came too late. And No Refund!!!

This property requested a security deposit as indicated. Non refundable stay also as indicated. Except, they did not indicate that an external company manages the security deposit. Which in fact ,once I put in my card information, my bank in Canada immediately flagged the transaction as fraudulent. Hence, I was unable to secure de security deposit. Communication with the property resulted in several back n forth communiques about using another card- which I did not have regardless. This booking was the last available room in Inverness. Not knowing where to stay as the night before the property could not forgo the security deposit I had to book another place completely in another town. The following mid morning, I receive a message indicating that after all They’d forgo the security deposit. Throughout, the messages I asked several times for a refund as I could not stay due to their security deposit being flagged as fraud.After, soooo much stress and several messages the property refused to refund my money for the room. Im very disappointed in their lack of understanding in this regard. The decision to forgo the deposit should have been made the night before throughout all the messages not mid day the following day. I do not recommend this property to anyone simply to avoid unneeded stress during a vacation so far from home. Btw, im a middle aged women with life experience!

Great location. Room had the necessities.

No wifi! Breakfast and staff on property were cancelled 2 weeks before our stay leaving us too late to find alternative accommodation. A refund of some money would have been appreciated. Plus our room was not clean and ready for us until late in the evening. It was inconvenient communicating with virtual staff although they mainly replied promptly.