This is my go to Hotel when im in Cali, great, food, location, service, ect. I reccomend this.to anyone.

great staff

great location, comfortable, big-size rooms, good and variable breakfast (except coffee). Excellent option regarding price-quality

the work of reception (bit unfriendly, moreover they can observe the large crowd of people waiting for being attended and react just after several requests). very slow elevator without ventilation.

i asked a question regarding airport collection and i did not get any answer until 3 weeks after check out, on the other hand you would have thought that for a hotel this level you would be able to get shuttle transportation (even paid)

Great location, close to restaurants, bars, grocery stores, in the best neighborhood of the town

looks a little old

Everyone was friendly, professional. Loved it would stay here again.

Wish they had a place in the hotel to change over American money for paeso so I could tip everybody.

the location

the breakfast

The staff was very kind and gracious from check in until check out. The outside seating/eating area is has very nice ambiance and the room felt very clean.

More English speaking staff and at checkout they front desk insisted at the word of their housekeeper that we took one item out of the fridge but we did not however we still ended up paying for it. I didn’t like that.