The location, surrounding with resto and coffee shop makes more easy to find food and yeay we got a bolster

None

Location is just perfect. Not on the main street yet still walking distance to alot of eating place and main attraction (Gedung sate & Gasibu). The room if clean, homy & comfy. Breakfast taste good. It has attached cafe that serves yummy food and wide range variety of coffee. It might has limitef parking space. The staff will helps with free valet service. This hotels easily become our fav.

Limited parking space.

Clean, friendly staff and great location for city sight seeing

Thank you Ivory Hotel for your service.

Location

No lift from basement and lobby

location, staff, beds and cleanliness

no gym

The hospitality of the staff is over the top especially the security team. The location is great, close to Riau, Dago, and other popular spots but still quite secluded from the street noises. Room is spacious and okay.

The parking lot was a such a struggle >.<. Probably better not to drive your own car if you stay here. And.. the other disappointing part was that per December they no longer provided free espresso-based coffee in the breakfast package.

Location, room cleanliness, breakfast, friendly and helpful staff

The hotel location is good. The rooms are decent size and generally clean. We didn't try breakfast, but dinner is delicious with good size portions.

The windows to all the rooms we had did not shut tight, resulting in outside noise coming in. There was some hotel renovations taking place during our stay, the hotel failed to mention this when checking, however upon raising this with reception we reached an decision where all were happy.

No hmdi available, so the television is useless.

Sofa in family room needed to reclean. And it would be better to have more electric sockets at every small table near the bed

Clean & spacy room. Location. Breakfast was ok.

The room was okay but I specifically ask to get a twin bed and when I got there, they gave me a double bed. I asked to change the room and they say if I want to have the twin bed I can but that means that I have to downgrade the room OR upgrade BUT if I chose this option means that I have to pay more. LAH?? If you don't provide the twin bed in this specific room then better to take the bed option out of this application.

The hotel is clean. The family Room is large Location is fine. Breakfast ok lah

Parking is a nightmare. Lucky the have people who are good is giving instruction when parking and going out. Without this cars will be wracked. And the room is too dark.