Good location and a cheaper option in Whistler

Check in is painful, there is a lot of upselling before you can complete the computerised process. The pods do not lock, there is a curtain in each one and you pay for a locker to store valuables.

location

extra charges for parking small sleeping area

I liked the convenience of the location

Having to pay to store large luggage when it doesn’t mention anywhere that there is a cost or that there is not in pod storage for luggage

I shouldn't have to remind staff to clean my pod when I have requested it. It should be done if they have asked and I respond yes

I came here with my girlfriend to enjoy the Whistler. The hotel is conveniently located in the centre of the village. Room was nice and clean, workers were very nice. I highly recommend this place.

Great stay in a perfectly organized Pod hotel. Location is right in the village center - 100m to gondolas, 100m to bus stop. Locker room for Ski perfect, good breakfast (might take a while), spacey pod with separate place for suitecase. Surprisingly quiet.

-

Breakfeast is good.

a little too expensive

Good spot for a solo traveller. Staff are super helpful. The hotel has a nice bar area which has plenty of options for food and drinks.

The 4pm check in time is quite late in the day. The staff do have a luggage room available though if you arrive early to ski/snowboard.

great staff, well thought out for a pod style hotel

pod got a little hot at times, sleeping quaters are closed for a few hours each day for cleaning

location and staff

the pod could use a better fan system, they can get a little hot

location & ability to store skis & luggage before/after checkout :)

no kitchen, fridges or microwaves available at all…so I couldn’t even buy stuff for breakfast or make sandwiches for the ski day. it’s expensive and you end up needing to eat out at every meal. they do have a restaurant and serve breakfast, coffee and pizzas but that’s about it.

Location was good for the main village area

Overall level of comfort and cleanliness needs improving. Facilities were often crowded with a feeling that your belongings were not always safe. Biggest issue was a clear lack of good cleaning in bathroom areas which led a constant concern over how clean the entire property was. Asked for the issue to be resolved, took 2 days and several requests to get the bathroom cleaned, wasn't fully cleaned by the end of my stay.

location, clean facilities

our pod got quite hot and the fan was a tad loud! But still very comfortable!!

Great location, cute pods but big enough to sit up in and move around, bathrooms are super cool and good size lockable storage under the bench in front of the pod.

Loved the POD! it was a super cool experience, Super Clean and the location is Amazing! The Pod was clean & pretty big, Stayed here for 5 days and it was superior experience.

Bike storage was extra $

The location is great and the concept is interesting.

As the pod is only enclosed by a curtain there is no security for one's belongings. While there is a small locker (you have to bring a lock yourself), there is not much space to store your stuff. There are more lockers near the reception, however they are as well way too small to fit anything bigger like a backpack or suitcase. That led to many suitcases standing there outside of the lockers.

Clean sheets, nice pillows

- awful customer service - misleading website info - lots of extra charges for things that should be complimentary - stressful sleep because of absence of pods' doors - lack of privacy cause no doors - no secure storage available - tiny insecure locker that doesn't even have a lock - no paper towels or hand driers near the sink, toilet or shower - no sound isolation cause no doors; very noisy - long check in process - long deposit return

Easy check in. Staff was helpful

Seems like it is a nickel and dime for anything over just a pod.

located in a wonderful area and was very clean ,beds were comfortable.

no food is allowed,no kitchen and staff was not that friendly, breakfast was too expensive and not a great value ,parking price was expensive although there was free parking in the city.